This role serves as a liaison for a diverse range of laboratory customers. Responsibilities include procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing in accordance with CLIA, TJC, and CAP guidelines. Additionally, the role may involve performing EKGs on outpatients. Other duties include making and receiving telephone calls from customers, gathering data for service and billing, answering questions, and resolving issues. Documentation tasks include ensuring compliance with OIG guidelines, accurately interpreting and transcribing physician orders, and entering orders into LIS/HIS systems. The position may also involve receiving incoming specimens, entering patient demographics and test orders, labeling specimens, and distributing them to the appropriate lab departments for testing.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED