About The Position

Join our dedicated laboratory services team at University Health, where your precision and compassion directly impact patient care. As a Phlebotomist / Laboratory Support Specialist, you'll be a crucial part of the diagnostic process—performing blood draws, test ordering, equipment maintenance, and supporting clerical operations.

Requirements

  • High school diploma or equivalent
  • Demonstrated skills in clerical, computer, and office practices, including troubleshooting
  • Strong verbal communication skills to explain procedures clearly to patients
  • Understanding of human development and ability to work effectively with patients across all life stages
  • Proficiency with electronic test ordering and result retrieval
  • Physical ability to: Walk long distances and stand for extended periods, Lean over bedsides to draw blood, Carry phlebotomy trays and lift full gallon containers
  • Willingness to work variable shifts, including weekends and holidays
  • Strong organizational and time management skills with attention to detail
  • Knowledge of hospital operations, laboratory support roles, and adult learning principles

Nice To Haves

  • Phlebotomy certification and/or completion of a medical terminology course
  • Experience in courier services or hybrid lab/phlebotomy roles
  • Previous experience in a healthcare or lab environment

Responsibilities

  • Perform phlebotomy procedures on patients of all ages
  • Process test orders and schedule procedures with accuracy and urgency
  • Support laboratory operations, including equipment cleaning, supply ordering, and clerical tasks
  • Respond to STAT orders and urgent collection requests as needed
  • Rotate into courier and hybrid roles as needed to ensure seamless lab operations
  • Maintain flexibility to support varying workload and shift demands
  • Deliver exceptional service in accordance with infection control and safety standards

Benefits

  • Work at one of the region’s most respected academic medical centers
  • Join a supportive team with opportunities for cross-training and professional development
  • Help deliver high-quality diagnostic services that make a real difference in patient lives
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