Phlebotomist

UnitedHealth Group • Peabody, MA

34d • $16 - $29 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Position Details:
Location: 2 Essex Center Drive, Peabody, MA 01960
Department: Laboratory
Schedule: Full time, 40 hours/week, Monday through Friday, 9am – 5:30pm with Rotating Weekends and Holidays (May be asked to float to other sites in the region to provide coverage if needed)
As the Lab Associate, you will obtain blood samples and other non-blood specimens from patients and may deliver samples to the laboratory. You will provide factual information concerning laboratory tests, according to standard procedure.

Requirements

• High School Diploma/GED (or higher)
• Phlebotomy Technician (PBT) certification or has experience completed at least 100 venipunctures
• Access to reliable transportation and possess a valid US driver's license
• Proven ability to communicate effectively both verbally and in writing
• Proven solid interpersonal skills and customer service orientation

Nice To Haves

• Graduate from a Phlebotomy technical training program
• CPR Certification
• American Heart Association Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• Knowledge of medical terminology obtained through previous medical practice experience (up to 1 year)
• Proficiency in the use of Lab Information Systems (LIS) and Electronic Medical Records (EMR)

Responsibilities

• Collects blood specimens for laboratory testing utilizing venipuncture, skin puncture finger sticks and heel sticks. The method and complexity of the collection may vary by site
• Collects non-blood specimens such as urine, sputum and throat swab/throat cultures
• Checks the test requisition or computer label to assure correctness and completeness prior to collecting samples. Brings discrepancies to the attention of test originator or other lab personnel for correction
• Assembles equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures
• Verifies or records identity of patient and converses with patient to allay fear of procedure
• For venipuncture testing, applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing
• Initials, dates, and times all collections. Maintains daily tallies of collections performed
• Accessions and processes specimens to prepare them for laboratory testing
• Records requests for blood collections; answers general questions concerning test orders and collection; takes messages or routes calls
• May perform waived or moderately complex testing utilizing a test kit or lab instrument, such as bacterial overgrowth. Performs preventive maintenance, troubleshooting, and calibration of the device. Has knowledge of reagent stability and storage. Follows quality control procedures. May administer EKG testing and Holter Monitors, including patient instructions and questions, quality control testing and send-out process
• May perform Proficiency Testing. Understands factors influencing test results. Runs the quality control report before reporting in order to provides valid patient test results. Understands the testing procedure. Follows procedure in reporting test values
• Contributes to the general laboratory functions and organizational needs. Attends regular department staff meetings and in-service training
• Keeps work area neat and clean, and restocks daily supplies
• May perform receptionist duties including greeting patient, reviewing laboratory request sheets, informing patient of additional instructions, responding to questions
• Performs various computer functions as needed related to processing of specimens
• Performs clerical duties including recording of daily specimen volumes, maintaining supplies of patient questionnaires and filing
• May be assigned to assist in training student interns and new employees
• May be assigned to various clinical areas to assist with specimen processing and testing procedures
• Adheres to all laboratory policies and procedures and reviews policy and procedures on an annual basis
• Ensures excellent communication, collaboration and cooperation with coworkers, medical staff and supervisors. Informs them of workflow or technical issues
• Adheres to all PPE while handling biohazards especially the use of gloves and handwashing
• Utilizes safety devices for sharp in accordance with established procedures
• Performs other duties as assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED