Phlebotomist

Summit Health CityMD•White Plains, NY

15h•Onsite

About The Position

The company is a physician-led, patient-centric network committed to simplifying health care and providing a more connected kind of care. Their primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through various operating companies. The organization focuses on innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure high-quality, connected care services that provide better outcomes at a reduced total cost of care. The Phlebotomist role involves performing essential blood collection and specimen processing duties, ensuring appropriate aseptic technique, handling various types of specimens, and monitoring inventory levels. The position also includes general lab functions such as patient check-in, processing specimens for transport, performing rapid tests, notifying physicians of critical results, and training new staff.

Requirements

High School Graduate/GED required.
0-1 years experience.
HeartSaver or Basic Life Support (BLS) for Healthcare Providers required.
Ability to communicate in English, both orally and in writing required.
Strong customer service, interpersonal, communication, and team player skills required.
Ability to work with high degree of accuracy required.
Demonstrates competency in all areas of adult phlebotomy.
Demonstrates competency in all areas of pediatric phlebotomy.
Demonstrates competency in all areas of infant phlebotomy.
Demonstrates competency in performing skin punctures.
Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook. Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient.

Nice To Haves

Vocational / Technical School / Diploma Program preferred.
2-4 years experience preferred.
One (1) year of previous receptionist experience preferred.
Experience in patient scheduling and orders management skills preferred.
Knowledge of Application software for patient scheduling and orders management preferred.
Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred.
Experience with Standard Office Technology in a Window based environment preferred.

Responsibilities

Uses appropriate aseptic technique to draw blood cultures.
Processes Stat specimens according to SMG SOP.
Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool).
Properly measures and records a volume for a 24-hr collection.
Properly collects a COC Urine Drug Screen.
Properly administers and collects a H. pylori Breath test.
Properly handles orders on minors.
Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens.
Processes satellite specimens and delivers them to the appropriate department.
Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area.
Deletes/cancels orders as necessary with full documentation of reason.
Ensures proper patient charge deletion according to departmental policy.
Recalls patients for follow-up procedures or error correction as required.
Documents callbacks in the lab logbook.
Utilizes LIS for all applicable functions to perform job duties, including downtime procedures.
Adapts work schedule to meet emergency staffing needs.
Properly check-in a patient in a satellite lab, including arriving the patient on the day-list.
Properly process lab and office collected specimens for transport to the main lab by courier.
Contact a courier for a Stat pickup in a satellite office.
Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS.
Notifies physician of critical (positive) result.
Trains new staff in proper lab policies and procedures.
Other job duties as required.