Phlebotomist/Specimen Processor

FirstHealth of the Carolinas, Inc. • Pinehurst, NC

18d • Onsite

About The Position

Will work as primary Phlebotomist at busy, 3-provider primary care clinic lab, performing phlebotomy and specimen processing.

Requirements

• High School diploma or equivalent required.
• Completion of an accredited Phlebotomy Program, Medical Assisting Program, or a minimum of 6 months full time experience in phlebotomy required.

Nice To Haves

• ASCP or equivalent certification preferred.

Responsibilities

• Obtains blood specimens by venipuncture and capillary methods from all age groups.
• Provides direction/education for the collection of urine, stool, and other laboratory specimens.
• Processes and prepares lab specimens for transport to the testing lab.
• Performs phlebotomy services per provider’s orders, processes specimens, prepares specimens for transport.
• Any other duty as assigned but within the scope of practice for a Phlebotomist/Lab Processor by the clinic manager and or provider (s).
• Maintains work area in neat, organized manner.
• Secures patient information in desk drawers or folders.
• Greets patients in courteous manner, secures 2 forms of personal identifiers prior to procedure (blood draw/specimen collection), explains procedure/answers questions to ensure patient’s understanding.
• Wears FH name badge and introduces self to patient prior to specimen collection.
• Assures specimens are sent to the correct reference lab for processing based on patient’s insurance (LabCorp, Quest, FH).
• Maintains equipment in proper working order. Follow manufacturers' manuals for care of office equipment. Notify manager of equipment failure.
• Maintains adequate supply of materials, and forms. Use supplies conservatively and orders when necessary. Ensures that supplies are current and not expired. Replenishes stock for lab and office.
• Keeps a neat orderly and safe work area.
• Performs blood and urine specimen collection such as drug screenings and CLIA waived testing as needed.
• Ensures patient’s water supply is stocked (water jugs or refrigerator). Communicate with manager when stock is low to prevent running out of water.
• Adheres to established infection control measures, including but not limited to Biohazard waste storage and disposal.
• Assures patient safety by following applicable patient safety goals.
• Responsible for Biohazard containers ensuring boxes for pick up are labeled, sealed and stored until retrieved.
• Communicates clearly with providers, manager and co-workers and patients.
• Educates and informs patients about laboratory procedures, using basic simple language and principles of adult learning.
• Involves clinic manager in all patient concerns/complaints in a timely fashion after first trying to diffuse the situation.
• Monitors and manages patient laboratory needs via in-basket. Uses approved format for documenting when patients are required to return for additional labs.
• Advises front desk staff when faxing patient paperwork to ensure completion of task.
• Readily accepts changes in jobs duties as part of department need such as checking providers outbox twice a day to fax forms to necessary party.
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees