Phlebotomist III

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

31d•$21 - $33•Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Day (United States of America) Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description Greets patients/families in a friendly and courteous manner. Maintains courteous greetings for visitors, patients, or families to the laboratory. Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members. May perform point of service functions such as register patient as a walk-in, review registration information and direct patient to update any changes, and complete check-in/out procedure. Verifies orders and diagnosis codes with the ordering physician as needed. Utilizes the laboratory and hospital computer systems to order and receive laboratory specimens and charges, report laboratory results to the physician and ancillary staff, retrieve collection lists, and verify account numbers. Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary. Obtains blood specimens from patients using standardized venipuncture, capillary puncture, and specialized procedures. Identifies each patient using two patient identifiers prior to obtaining specimens and labels specimens appropriately. Collects specimens by iontophoresis for sweat chloride testing with maintenance procedures and function checks on the equipment. Performs pre-analytical specimen preparation. Accessions specimens with correct collection and receipt information. Verifies specimen acceptability by correlating orders with test requirements. Prepares samples for storage/shipment by centrifugation and aliquoting according to the handling instructions. Prioritizes work to ensure timely and efficient flow of specimens with attention on stats and time sensitive tests. Assists in coordination of research and special studies, and referral (send-out) testing. Resolves and documents problem specimens. Cancels tests when necessary, communicates with patient care units/clinics to resolve problems specimens or questionable orders. Addresses phlebotomy/specimen processing issues and problems as they arise and acts as a resource person for the phlebotomy team. Documents deviations from established protocol and communicates to the appropriate leadership in safety event reporting system. Orients/ trains new and current staff and documents in competencies. Participates in continuing education and mandatory programs. Successfully completes annual competency skill assessments. When appropriate, assists in delegating daily work assignments, breaks, lunches, and preparation of the schedule to ensure optimal customer service. May create department documents, procedures, and forms. Displays professional appearance. Promotes professional environment, including emphasis on cleanliness and safety. Maintains/orders routine supplies and inventories for workstation and department. Complies with safety, hazardous materials, standard precautions, and infection control policies. Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. Maybe expected to perform duties within other Lurie Children’s facility as needed. Other job functions as assigned.

Requirements

High school diploma or equivalent required, Associate’s degree in chemical, physical, biological science, or medical technology preferred.
Formal training as Medical Assistant or Phlebotomist required; 2 years of experience as a Phlebotomist II or equivalent job experience with successful completion of Clinical Laboratory Specialist competencies.
Required certification in phlebotomy, PBT (ASCP) or equivalent. (Attach Certification to profile)
Basic knowledge of medical/laboratory terminology.
Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department.
Excellent verbal and written communication skills and demonstrated knowledge of Hospital and laboratory computer systems required.
Education High School Diploma/GED (Required)
(PBT-ASCP) - Phlebotomy Technician - American Society for Clinical Pathology (ASCP) Board of Certification

Nice To Haves

Associate’s degree in chemical, physical, biological science, or medical technology preferred.

Responsibilities

Greets patients/families in a friendly and courteous manner.
Maintains courteous greetings for visitors, patients, or families to the laboratory.
Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
May perform point of service functions such as register patient as a walk-in, review registration information and direct patient to update any changes, and complete check-in/out procedure.
Verifies orders and diagnosis codes with the ordering physician as needed.
Utilizes the laboratory and hospital computer systems to order and receive laboratory specimens and charges, report laboratory results to the physician and ancillary staff, retrieve collection lists, and verify account numbers.
Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary.
Obtains blood specimens from patients using standardized venipuncture, capillary puncture, and specialized procedures.
Identifies each patient using two patient identifiers prior to obtaining specimens and labels specimens appropriately.
Collects specimens by iontophoresis for sweat chloride testing with maintenance procedures and function checks on the equipment.
Performs pre-analytical specimen preparation.
Accessions specimens with correct collection and receipt information.
Verifies specimen acceptability by correlating orders with test requirements.
Prepares samples for storage/shipment by centrifugation and aliquoting according to the handling instructions.
Prioritizes work to ensure timely and efficient flow of specimens with attention on stats and time sensitive tests.
Assists in coordination of research and special studies, and referral (send-out) testing.
Resolves and documents problem specimens.
Cancels tests when necessary, communicates with patient care units/clinics to resolve problems specimens or questionable orders.
Addresses phlebotomy/specimen processing issues and problems as they arise and acts as a resource person for the phlebotomy team.
Documents deviations from established protocol and communicates to the appropriate leadership in safety event reporting system.
Orients/ trains new and current staff and documents in competencies.
Participates in continuing education and mandatory programs.
Successfully completes annual competency skill assessments.
When appropriate, assists in delegating daily work assignments, breaks, lunches, and preparation of the schedule to ensure optimal customer service.
May create department documents, procedures, and forms.
Displays professional appearance.
Promotes professional environment, including emphasis on cleanliness and safety.
Maintains/orders routine supplies and inventories for workstation and department.
Complies with safety, hazardous materials, standard precautions, and infection control policies.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Maybe expected to perform duties within other Lurie Children’s facility as needed.
Other job functions as assigned.

Benefits

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program