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The Phlebotomist II - Site Lead at Quest Diagnostics is responsible for drawing quality blood samples from patients and preparing specimens for lab testing. This role involves direct patient interaction, creating a trusting environment, and ensuring accurate and safe procedures. The Site Lead will oversee daily activities at a Patient Service Center or In-Office Phlebotomy, potentially leading a team of Phlebotomy Service Representatives (PSR). The position emphasizes leadership, process excellence, and adherence to confidentiality and accuracy in patient information.