Phlebotomist I

Quest Diagnostics • Akron, OH

1d • Onsite

About The Position

This Phlebotomist I position in Akron, OH, involves collecting various types of specimens, including drug screens, biometric screenings, and insurance exams, and administering oral solutions. A key aspect of the role is the accurate research and verification of test and client information using lab technology systems, client contact, and approved tools, requiring proficiency in computer navigation and data entry. Responsibilities also include managing billing information, collecting payments, and processing specimens through labeling, centrifuging, aliquoting, freezing, and preparing them for transport. Beyond patient interaction, the role encompasses non-patient facing duties such as inventory management, stocking supplies, sanitizing, filing, answering phones, and email communication. Adherence to departmental policies, protocols, and procedures, as well as timely completion of online and in-person training courses, is mandatory. The work schedule is Monday to Friday, 8:30 AM to 5:00 PM, with rotational weekends.

Requirements

• High school diploma or equivalent.
• Ability to navigate a computer and accurately enter data.
• Keyboard/data entry experience.
• Ability to effectively communicate in English.

Nice To Haves

• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• One year phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.

Responsibilities

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees