Phlebotomist I

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service as a not-for-profit organization. They strive to provide exceptional care and believe in high-performing teams. The Phlebotomist I position, under the general supervision of the Supervisor of Clinical Support Services, involves collecting specimens for laboratory analysis, including blood, urine, and nasal swabs. The individual will explain safety protocols and procedures to patients, maintain a customer-focused approach, and perform certain clerical functions. The role requires good judgment, reasonable and prudent care, and adherence to policies and procedures, including patient identification, hand hygiene, equipment selection, site selection, specimen collection, mixing, labeling, packaging, transport, and patient monitoring. The Phlebotomist I must also review for potential adverse reactions and maintain patient privacy according to HIPAA guidelines. With training or competency review, the role may also include EKG, clerical, specimen transport, pediatric, and ancillary services. Additional duties include reception and clerical functions at the Specimen Collection center front desk, maintaining supply inventory, and completing required continuing education and mandatory training. The company is committed to serving the community, enhancing patient care, teaching and research, and continuously improving quality.

Requirements

High school diploma or equivalent required
Is customer-focused and puts the needs of patients first
Maintains patient privacy, and follows all HIPAA guidelines
Work in collaboration with and practice good teamwork and communication skills with co-workers

Nice To Haves

Pediatric Phlebotomy experience is prefered
Graduate of a training Program that includes phlebotomy skills, with demonstrated and acceptable Competency in phlebotomy is preferred
Inpatient Phlebotomy experience is preferred

Responsibilities

Collect specimens for laboratory analysis, including blood, urine, and nasal swabs
Explain safety protocols and procedures to patients
Provide certain clerical functions
Collect blood using good judgment, reasonable and prudent care, and according to policies and procedures
Check two patient identifiers and ensure a complete match between requisitions, labels, and patient identification card
Use hand hygiene procedures according to unit guidelines
Select appropriate specimen collection equipment
Select an appropriate site for blood collection
Tie tourniquet and prepare site for venipuncture
Collect specimens according to the order of draw
Ensure adequate mixing of the specimen in the tube by inversion or a mechanical device
Label in the presence of the patient
Package and transport specimens
Monitor the patient and ensure bleeding has stopped, and the patient is stable
Review prior to collection a standard checklist which includes checking for potential adverse reactions such as a history of fainting, and latex allergy
Be customer-focused and put the needs of patients first
Maintain patient privacy, and follow all HIPAA guidelines
Provide EKG, clerical and specimen transport functions (with training, or if qualified by competency review)
Provide pediatric and ancillary services to phlebotomy operations serviced by Laboratory Support Services (with training, or if qualified by competency review)
Provide reception and associated clerical functions at Specimen Collection center front desk including Fax receipt and send, filing of orders, answering telephones and placing requisitions in queue according to policies and procedures
Maintain adequate supply inventory, and complete monthly inventory checks as assigned
Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training
Work in collaboration with and practice good teamwork and communication skills with co-workers