About the position
Quest Diagnostics is hosting a hiring event for Phlebotomists in Harrisonburg, VA on Wednesday, April 2nd, 2025! We are hiring for full time & part time positions. Where: 1635 East Market St. Harrisonburg, Va. When: 4:30 PM to 6:30 PM. Instructions: Please apply below to be scheduled for an interview time slot or walk in and join us on the 2nd! Collect specimens according to established procedures. This includes, but is not limited to drug screens, biometric screening, and insurance exams. Administer oral solutions according to established training. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Assist with compilation and submission of monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to-date with the latest phlebotomy techniques. Travel to Territory Manager meeting if held off-site or off normal shift. Participate on special projects and teams. Stay up to date on company communications and assist with the distribution of technical information to the work group. Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. Assist with the preparation of schedules for the assigned workgroup or PSC's. Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor.
Responsibilities
- Collect specimens according to established procedures.
- Administer oral solutions according to established training.
- Research test/client information and confirm and verify all written and electronic orders.
- Complete all data entry requirements accurately.
- Enter billing information and collect payments when required.
- Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens.
- Perform departmental-related clerical duties when assigned.
- Read, understand and comply with departmental policies, protocols and procedures.
- Perform verification of patient demographic info/initials.
- Assist with compilation and submission of monthly statistics and data.
- Maintain all appropriate phlebotomy logs in a timely manner.
- Complete training courses and keep up-to-date with the latest phlebotomy techniques.
- Travel to Territory Manager meeting if held off-site or off normal shift.
- Participate on special projects and teams.
- Stay up to date on company communications.
- Perform Point of Care (POC) testing.
- Act as mentor and resource for new employees.
- Assist with periodic inventory counts.
- Communicate professionally with clients to resolve or refer issues.
- Ensure staff is following all safety precautions.
- Assist supervisors with the implementation of SOPs for phlebotomy services.
- Ensure facilities are neat, clean and in good repair.
Requirements
- Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
- Keyboard/data entry experience.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Must have reliable transportation, valid driver's license, and clean driving record.
- Travel and flexible hours required to work multiple locations.
Nice-to-haves
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
