Phlebotomist Float

UnitedHealth Group • Seattle, WA

2d • $16 - $29

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Under general supervision, the Phlebotomist Float will be responsible for performing a variety of laboratory duties, including specimen collection, processing, and waived testing. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care.
Schedule – A 40-hour work week. Monday through Friday between the hours of 7:30 am to 5:00 pm PST. May include some Saturday and Holiday rotations. The schedule will be determined by the supervisor upon hire.
Location:
Optum- Madison 904 7th Ave, (Second Floor Laboratory) Seattle WA 98104 - Main Office
Optum–Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810
Optum–Northgate Plaza9709 3rd Ave. NE, Seattle, WA 98115
Must be able to travel 75%25 of the time to other offices as needed.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills
• 1+ years of experience in excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
• Completion of a Phlebotomy Certificate program through an accredited school
• Medical Assistant - Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner
• BLS certification or obtained within 6 months of employment
• Ability to have reliable transportation and travel to other locations and to travel 75%25 as needed to locations below:
• Optum- Madison 904 7th Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office
• Optum–Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810
• Optum–Northgate Plaza9709 3rd Ave. NE, Seattle, WA 98115
• Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to have reliable transportation and travel to other locations

Nice To Haves

• 6+ months of experience in a healthcare or patient-facing role, such as a medical assistant or support staff or phlebotomy and\or laboratory experience
• Ability to work independently and maintain good judgment and accountability
• Ability to acclimate working on a small or large team
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment

Responsibilities

• Venipuncture and specimen collection:
• Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
• Maintain a clean, safe, and efficient work environment
• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
• Always follow the venipuncture standard of work (SOW)
• Always follow the processing standard of work (SOW) including positive identification of all patient specimens
• Perform waived laboratory testing:
• May perform waived laboratory testing
• Customer Experience:
• Interact with patients and healthcare providers in a professional and compassionate manner
• While registering patients, always follow the reception standard of work (SOW)
• Problem solves efficiently and promptly
• Locate missing lab orders and specimens
• Competent and efficient phone skills
• Duties integrated into all job functions:
• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients
• Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
• Performs all duties in a manner that promotes and supports the Core Values
• Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
• Must follow written and oral instructions and complete routine tasks independently
• Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
• Ensures confidentiality of patient information by following HIPAA guidelines
• Attends training to meet job position requirements Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
• Have regular and predictable attendance
• Ability to travel to other locations if needed
• Performs other duties as assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED