Phlebotomist/Blood Collections Technician-I- Christiana

Blood Bank of Delmarva•Newark, DE

17d•Onsite

About The Position

BLOOD COLLECTION TECHNICIAN I (Full-Time) Christiana Donor Center - Newark, DE No medical experience needed! We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. +$1.50/hr differential on Weekends Monthly Performance Bonuses Career Ladder for professional growth! Full Benefits Get rewarded with a $2,500 sign-on bonus for joining our dynamic team (Paid out in 3 installments over 1st year of employment) Become a member of our life saving organization! Schedule: Varied betweenMonday: 7:00 AM - 7:00 PMTuesday: 7:00 AM - 7:00 PMWednesday: 7:00 AM - 7:00 PMThursday: 7:00 AM - 7:00 PMFriday: 7:00 AM - 3:00 PM (Rotating)Saturday: 7:00 AM - 3:00 PM (Rotating)Sunday: Closed The Blood Collection Technician I reports to the Manager, Donor Services and is responsible for performing whole blood collection procedures and allied activities in the donor room in accordance with BBD guidelines. We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team! This position is considered “essential” during severe weather or emergency operation events.

Requirements

Valid Driver’s License is required
High School Diploma or equivalent
2+ years of face to face customer service or patient care experience

Nice To Haves

CPR Certification is a plus

Responsibilities

Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with QC standards.
Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
Initiates whole blood procedures and monitors the donor’s progress, according to BBD collection guidelines. Ensures the unit weight is within BBD standard and was collected within acceptable time frame. Provides prompt responses to adverse donor reactions.
Performs post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area. Performs a variety of miscellaneous duties including, but not limited to, recruiting and scheduling of automated donor appointments, biohazard cleanups, dating of supplies, re-stocking, recovery room duty, posting phlebotomy and screening results, and directing donors to the canteen.
Greets donors warmly and performs registration of donors in the BBCS system. Provides donors with required educational materials.
Will be assigned to other fixed sites or mobile blood drives as needed.
Exemplifies BBD’s Customer Service Mission and Core Values.