Phlebotomist 3

Octapharma•Memphis, TN

About The Position

This role is responsible for executing the plasmapheresis process by performing venipunctures. This is What You’ll Do • Maintain compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP). • Ensure preparedness for internal and external audits, leading root cause meetings, drafting corrective action plans, and supporting audit responses to regulatory agencies. • Support quality improvement. • Provide leadership in employee performance management and consistent application of HR policies and procedures. • Collaborate with HR and talent acquisition on recruitment, selection, onboarding, and development of high-caliber talent and new leaders. • Oversee regional financial performance by developing budgets, setting goals with leadership, and implementing corrective actions to meet financial targets. • Lead operational management by guiding Field Quality and Training teams, addressing performance gaps, ensuring KPI achievement, and implementing best practices and special initiatives. • Apply data analytics to assess performance, identify trends, and inform operational strategies; serve as a subject matter expert and liaison to key stakeholders. • Oversee marketing and advertising initiatives. • Manage operational risks and ensure effective issue resolution. • Conduct on-site visits and staff meetings. • Train and provide mentorship to team members. • Perform other duties as assigned. This is What it Takes • Bachelor’s degree preferred. • Five (5) years’ job-related experience in biologics, drug manufacturing, medical device or FDA regulated laboratory facility, including a minimum of one (1) year related experience in a plasma donor center, is preferred. • Three (3) years of supervisory experience. Experience in a matrix organization is preferred.

Requirements

Five (5) years’ job-related experience in biologics, drug manufacturing, medical device or FDA regulated laboratory facility, including a minimum of one (1) year related experience in a plasma donor center, is preferred.
Three (3) years of supervisory experience.
Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty-five (35) pounds.
Ability to bend, stoop, or kneel.
Ability to use all required PPE (Personal Protective Equipment) at all times.
Occupational exposure to blood borne pathogens.
Ability to view video display terminal less than 18” away from face for extended periods.
Ability to work in an environment with a temperature of -40C or colder for extended periods.
Occasional exposure to and handling of dry ice.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.
Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
Ability to use a computer and other office equipment.
Ability to communicate effectively, both verbally and in writing.
Ability to focus and concentrate on tasks for extended periods.
Ability to navigate the office environment safely, including stairs and elevators (if applicable).
Ability to travel up to 20% via airplane and vehicle (if applicable).

Nice To Haves

Bachelor’s degree preferred.
Experience in a matrix organization is preferred.

Responsibilities

Maintain compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP).
Ensure preparedness for internal and external audits, leading root cause meetings, drafting corrective action plans, and supporting audit responses to regulatory agencies.
Support quality improvement.
Provide leadership in employee performance management and consistent application of HR policies and procedures.
Collaborate with HR and talent acquisition on recruitment, selection, onboarding, and development of high-caliber talent and new leaders.
Oversee regional financial performance by developing budgets, setting goals with leadership, and implementing corrective actions to meet financial targets.
Lead operational management by guiding Field Quality and Training teams, addressing performance gaps, ensuring KPI achievement, and implementing best practices and special initiatives.
Apply data analytics to assess performance, identify trends, and inform operational strategies; serve as a subject matter expert and liaison to key stakeholders.
Oversee marketing and advertising initiatives.
Manage operational risks and ensure effective issue resolution.
Conduct on-site visits and staff meetings.
Train and provide mentorship to team members.
Perform other duties as assigned.