Philanthropy Data & Systems Specialist

YMCA Of Greater Seattle • Seattle, WA

94d • $29 - $36

About The Position

The Philanthropy Data & Systems Analyst configures, maintains, and optimizes donor data systems to ensure accurate records, efficient gift processing support, and actionable reporting for fundraising staff. The role manages system configuration, integrations, dashboards, and data hygiene routines to support reliable donor platforms and strong fundraiser engagement. Success in this role means accurate donor data, effective reporting, and confidence in the tools that enable fundraising and stewardship. Additional duties may be assigned.

Requirements

• Combination of education, training, lived experience, and/or professional background that demonstrates the ability to perform the responsibilities of this role.
• Experience working with donor databases, customer relationship management systems, or similar data tools.
• Demonstrated accuracy and attention to detail in data entry, reporting, or financial record management.
• Strong analytical and problem-solving skills with the ability to adapt to changing priorities.
• Clear written and verbal communication skills, with the ability to explain processes and data to diverse audiences.
• Ability to collaborate effectively with colleagues across departments and foster an inclusive work environment.
• Commitment to equity, inclusion, and continuous learning in professional practice.
• Ability to pass a criminal background and reference check per organizational policy.

Nice To Haves

• Experience with nonprofit donor systems or fundraising CRMs (e.g., Salesforce, Raiser’s Edge, or similar).
• Familiarity with online giving and campaign platforms (e.g., Classy, GoFundMe Pro).
• Experience using document generation or communications tools (e.g., Conga, Salesforce Marketing Cloud, Mailchimp).
• Knowledge of prospect research and wealth screening platforms (e.g., iWave, DonorSearch).
• Demonstrated ability to build or refine reports, dashboards, and data visualizations for fundraising or nonprofit operations.
• Experience developing or maintaining SOPs, user guides, or training resources.
• Certifications or training in Salesforce administration, nonprofit data management, or analytics (preferred but not required).
• Prior experience in a nonprofit or philanthropy environment.

Responsibilities

• Configure and maintain donor data systems, including donation forms, workflow automations, validations, and campaign structures.
• Update and troubleshoot document templates for acknowledgements, pledge reminders, and receipts.
• Monitor and quality check system integrations across fundraising and donor platforms; resolve sync errors and maintain documentation.
• Run scheduled wealth screenings and prospect reports; configure scoring and tagging for fundraiser use.
• Build and maintain dashboards and reports for key fundraising performance indicators such as campaign results, donor retention, and cash flow.
• Support data hygiene routines, including deduplication, exception reporting, and validation audits.
• Document system configurations, naming conventions, field maps, and reporting standards; maintain user-facing SOPs and guides.
• Provide training and first-line support to fundraising and donor services staff on system functions and reporting tools.
• Collaborate with Information Systems, Finance, and Marketing & Communications on platform readiness, reconciliation alignment, and campaign field accuracy.
• Participate in a variety of internal meetings to maintain knowledge of industry requirements, support optimal customer care, and maintain team collaboration.
• Maintain required minimum qualifications for the position such as licenses, certifications, or credentials.
• Perform any tasks to assist in keeping a clean, safe, and efficient working environment.
• Integrate all safety policies and procedures into daily practice.
• Adhere to all company policies, procedures, and state and federal regulations.
• Other duties as assigned.

Benefits

• Membership to the YMCA of Greater Seattle for you and your household.
• Medical, Dental, Vision, and Life insurance.
• Retirement with generous employer contributions.
• Free access to mental health resources.
• Rapidly accruing paid time off (PTO).
• Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees