Philanthropic Officer (PO)

Bank of America•Providence, RI

4d•$33 - $41•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Philanthropic Officer (PO), Private Banking- This job is responsible for performing service and fulfillment activities to meet Philanthropic Solutions client needs and expectations. Key responsibilities include providing administrative support to client facing Relationship Managers including day-to-day transaction processing, conducting administrative account reviews and exceptions, and performing end-to-end processing for new account onboarding, account splits, and other compliance and regulatory matters assigned. Job expectations include acting as a point of contact for clients or as a backup for client-facing Relationship Managers.

Requirements

Account Management
Attention to Detail
Collaboration
Data Collection and Entry
Prioritization
Active Listening
Business Acumen
Client Experience
Branding
Relationship Building
Financial Analysis
Financial Processing
Recording/Organizing Information
Referral Management
High School Diploma / GED / Secondary School or equivalent

Nice To Haves

BS/BA degree preferred in addition to prior Private Banking and administration experience desired.

Responsibilities

Ensures a seamless client onboarding experience by coordinating with clients, Sales and Fiduciary teams on required documentation, Know Your Customer, and additional support processes
Administers accounts in adherence to fiduciary policies and ensures all required risk management routines, reporting, and processes are completed
Executes transaction processing including wires/money movement, deposits/transfers (cash or assets), transaction research, and problem resolution, while maintaining and updating requisite documentation
Manages account consolidations and terminations and executes termination instructions, stop trading, account liquidation, opens and funds sub accounts, and rebalances portfolios based on guidance from their Portfolio Manager
Assists in the preparation of client reporting and meeting materials and coordinates with the client's auditors as needed
Provides Gift Acceptance Processing and Grantmaking support by assisting with the creation of documents and coordinating with the client and/or other teammates as needed
Escalates client complaints and supports building remediation strategies to address client issues and concerns

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume