Pharmacy Technician

CVS Health•Annapolis, MD

19h•Onsite

About The Position

CVS Health is committed to increasing patient access to care, lowering costs, and improving quality of care. Pharmacy Technicians are crucial to this mission, delivering compassionate care, advising patients on prescriptions, and helping manage chronic and specialty conditions. The role involves maintaining high professional and ethical standards, ensuring compliance with all laws and regulations, and upholding patient confidentiality. Successful technicians manage pharmacy workstations and tasks to promptly, safely, and accurately fill prescriptions while providing excellent customer service. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and meet state registration, licensing, and certification requirements. Upon completion, there are opportunities to build clinical, technical, and insurance knowledge for career advancement.

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
The ability to concentrate on a task over a period of time without being distracted (Attention and Focus)
Actively look for ways to help people, and do so in a friendly manner (Customer Service Orientation)
Notice and understand customers’ reactions, and respond appropriately (Customer Service Orientation)
Use and understand verbal and written communication to interact with customers and colleagues (Communication Skills)
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times (Communication Skills)
The ability to use math to solve a problem, such as calculating day’s supply of a prescription (Mathematical Reasoning)
Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem (Problem Resolution)
Choosing the best course of action when faced with a complex situation with several available options (Problem Resolution)

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to patients.
Ensure all medication needs and regulatory compliance standards are met for patients.
Demonstrate ethical conduct and maintain patient confidentiality at all times.
Manage all assigned pharmacy workstations and tasks.
Support the team’s ability to promptly, safely and accurately fill patient prescriptions.
Provide caring service that exceeds customer expectations.
Complete an extensive CVS Pharmacy Technician Training Program.
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines.
Build clinical, technical and insurance knowledge and expertise by leveraging available tools and training.