Pharmacy Technician

Elevance Health-posted about 1 month ago
Full-time • Entry Level
Remote • Norfolk, VA
5,001-10,000 employees
Insurance Carriers and Related Activities
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A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. Title: Pharmacy Technician II Hours: 12pm - 8:30pm eastern time zone Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance. How you will make an impact: Primary duties may include, but are not limited to:

  • Verifies member information and inputs data for the pharmacists.
  • Educates members about prescriptions and medication resources or assistance programs.
  • Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
  • Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
  • Makes outreach to members or providers to close care gaps and improve outcomes.
  • Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
  • Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
  • PTCB certification preferred.
  • Experience communicating with and supporting Medicaid members preferred.
  • Call center experience with high call volumes preferred.
  • Experience in discussing medication adherence preferred.
  • Proficient in computer systems and multitasking preferred.
  • Patient care experience preferred.
  • We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
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