About The Position

Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group. Start Date: 04/20/2026 Training Schedule: Monday-Friday from 9a - 5:30p, EST, for 6 weeks. Post Training Shift: Monday-Friday with an 8 hour shift between the hours of 6a-6p local time. As a Pharmacy Technician, you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and/or talking on the phone. Role Responsibilities Below are the 3 main functions this role will encompass. Must have the ability to work in any of these functions: Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment. Creating requests and making Outbound calls to providers and doctors office for prescription requests. Data Entry focused functions. Ensure prescriptions are accurately entered into system. Investigate non-clinical issues with pharmacist, doctors & other healthcare providers. Juggle multiple tasks without sacrificing attention to detail.

Requirements

  • High School Diploma or GED
  • Customer Service experience required, phone experience, a plus
  • Valid Pharmacy Technician license/certification as required by AZ & PA laws.
  • Tech Savvy- Strong computer / data entry ability with Microsoft Office products
  • High speed internet with wired ethernet connection.
  • Private & quiet workspace
  • NOTE: You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment.
  • Creating requests and making Outbound calls to providers and doctors office for prescription requests.
  • Data Entry focused functions.
  • Ensure prescriptions are accurately entered into system.
  • Investigate non-clinical issues with pharmacist, doctors & other healthcare providers.
  • Juggle multiple tasks without sacrificing attention to detail.

Benefits

  • Medical, Dental & Vision start 1st day.
  • 18 days Paid Time Off & 8 Paid Holidays
  • Employer Contributions for HRA and HSA accounts
  • 401K with Company Match
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service