Pharmacy Technician

CVS Health•Annapolis, MD

1d•Onsite

About The Position

CVS Health is dedicated to creating a more connected, convenient, and compassionate health experience, focusing on increasing patient access to care, lowering costs, and improving quality. Pharmacy Technicians are crucial to this mission, providing compassionate care, advising patients on prescriptions, and helping manage chronic and specialty conditions. This role offers an opportunity to work in a leading retail pharmacy, upholding high professional and ethical standards and ensuring compliance with all laws and regulations. Pharmacy Technicians are responsible for meeting medication needs, maintaining patient confidentiality, and managing pharmacy workstations to safely and accurately fill prescriptions while providing excellent customer service. The position requires working in a fast-paced environment and demonstrating genuine care for patients. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and satisfy all state-specific registration, licensing, and certification requirements. Upon completion, there are opportunities to expand clinical, technical, and insurance knowledge to further a pharmacy career.

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner; Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues; Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem; Choosing the best course of action when faced with a complex situation with several available options
Remaining upright on the feet, particularly for sustained periods of time
Moving about on foot to accomplish tasks, particularly for moving from one work area to another
Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
Extending hand(s) and arm(s) in any direction
Bending body downward and forward by bending spine at the waist
Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately
Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication
Visual Acuity: The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects
May require full vaccination against COVID-19 (including any booster shots if required), where allowable under the law, unless approved for a reasonable accommodation

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to millions of patients every day
Demonstrate core values of Accountability, Caring, Collaboration, Innovation and Integrity
Ensure all medication needs and regulatory compliance standards are met for patients
Demonstrate ethical conduct and maintain patient confidentiality at all times
Manage all assigned pharmacy workstations and tasks
Promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Complete an extensive CVS Pharmacy Technician Training Program
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines
Build clinical, technical and insurance knowledge and expertise by leveraging available tools and training