Pharmacy Technician Primary Care and Specialty Pharmacy

Corewell Health • Grand Rapids, MI

9d • Onsite

About The Position

About Centralized Ambulatory Pharmacy Technician Team This team of 3 Centralized Pharmacy Technicians support various Pharmacists working in Primary Care and select Specialty Offices. They are primarily responsible for navigating medication access barriers, assisting with Medicare 5-star/quality initiatives, and enrolling/re-enrolling patients in manufacturer patient assistance programs. Scope of Work This position is a supportive role for the systems ambulatory clinics. The tasks for this position will include, but are not limited to, completing pre and/or prior authorizations, assisting with patient assistance programs, scheduling patients from provider referrals or other registries, working with insurance companies to review coverages, communicating with patients and clinical staff, and managing parts of the medication use cycle. There will be additional opportunities to think innovatively and collaborate on projects with other departments and within our own department. Navigate medication access questions and concerns by coordinating with patients, payers, pharmacies, and providers Identify and engage patients not meeting key quality metrics and engaging them in pharmacist care Assist with the enrollment and renewal of manufacturer Patient Assistance Programs (PAP) (If/when short-staffed) assist with scheduling needs of our ambulatory care pharmacists (scheduling referrals and rescheduling missed appointments) Pull, transcribe, and organize clinical information from patient charts into third party platforms or navigators. Complete authorization requests in a timely and efficient manor without compromising quality, to ensure patients receive their care as scheduled. Identify and schedule appointments for pharmacists from provider referrals, quality reports, and other available registries. Demonstrate the ability to utilize all payer websites to assist verifying patient’s coordination of benefits and authorization requirements. Assist with inventory and medication use cycle tasks if in clinic. Organize and track data for multiple payer programs and service lines. Communicate positively and effectively with patients, colleagues, and clinic staff. Adhere to all department procedures, guidelines, and standard work with the ability to utilize resources appropriately. This position will support Ambulatory Pharmacy Ideal candidate will be a Pharmacy Technician possessing Full Michigan License and National Certification, such as PTCB Ideal candidate will possess Retail/Community Pharmacy experience This position will: Navigate medication access questions and concerns by coordinating with patients, payers, pharmacies, and providers. Identify and engage patients not meeting key quality metrics and engaging them in pharmacist care Assisting with the enrollment and renewal of manufacturer Patient Assistance Programs (PAP) (When short-staffed) assist with scheduling needs of our ambulatory care pharmacists (scheduling referrals and rescheduling missed appointments)

Requirements

• High School Diploma or equivalent
• LIC-Pharmacist Intern - STATE_MI State of Michigan Upon Hire required
• LIC-Pharmacy Technician Temp - STATE_MI State of Michigan Upon Hire required
• LIC-Pharmacy Technician - STATE_MI State of Michigan 90 Days required
• CRT-Pharmacy Technician, Certified (CPHT) - PTCB Pharmacy Technician Certification Board Excludes - LIC - Pharmacist Intern 90 Days required
• CRT-Exam for the Certification of Pharmacy Technicians (ExCPT) - NHA National Healthcareer Association Excludes - LIC - Pharmacist Intern 90 Days required

Nice To Haves

• Associate's Degree
• 1 year of relevant experience Retail or Ambulatory Pharmacy Experience Preferred
• 1 year of relevant experience Prior Authorization Experience or Insurance Navigation Preferred
• 1 year of relevant experience Epic Experience Preferred
• Pharmacy Technician possessing Full Michigan License and National Certification, such as PTCB
• Retail/Community Pharmacy experience

Responsibilities

• Navigate medication access questions and concerns by coordinating with patients, payers, pharmacies, and providers
• Identify and engage patients not meeting key quality metrics and engaging them in pharmacist care
• Assist with the enrollment and renewal of manufacturer Patient Assistance Programs (PAP)
• Assist with scheduling needs of our ambulatory care pharmacists (scheduling referrals and rescheduling missed appointments)
• Pull, transcribe, and organize clinical information from patient charts into third party platforms or navigators.
• Complete authorization requests in a timely and efficient manor without compromising quality, to ensure patients receive their care as scheduled.
• Identify and schedule appointments for pharmacists from provider referrals, quality reports, and other available registries.
• Demonstrate the ability to utilize all payer websites to assist verifying patient’s coordination of benefits and authorization requirements.
• Assist with inventory and medication use cycle tasks if in clinic.
• Organize and track data for multiple payer programs and service lines.
• Communicate positively and effectively with patients, colleagues, and clinic staff.
• Adhere to all department procedures, guidelines, and standard work with the ability to utilize resources appropriately.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees