Pharmacy Technician

CVS Health•Yorba Linda, CA

1d•Onsite

About The Position

At CVS Health, Pharmacy Technicians are crucial in delivering compassionate care, increasing patient access, lowering costs, and improving care quality. They advise patients on prescriptions, help manage chronic and specialty conditions, and play an active role in shaping healthcare's future. Technicians are expected to uphold high professional and ethical standards, ensure regulatory compliance, and maintain patient confidentiality. Key to success is managing pharmacy workstations and tasks to promptly, safely, and accurately fill prescriptions while providing excellent customer service. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and meet all state registration, licensing, and certification requirements. Upon completion, they can expand their duties and build clinical, technical, and insurance knowledge.

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
The ability to concentrate on a task over a period of time without being distracted (Attention and Focus)
Actively look for ways to help people, and do so in a friendly manner (Customer Service Orientation)
Notice and understand customers’ reactions, and respond appropriately (Customer Service Orientation)
Use and understand verbal and written communication to interact with customers and colleagues (Communication Skills)
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times (Communication Skills)
The ability to use math to solve a problem, such as calculating day’s supply of a prescription (Mathematical Reasoning)
Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem (Problem Resolution)
Choosing the best course of action when faced with a complex situation with several available options (Problem Resolution)

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to patients every day
Advise patients on their prescriptions
Help patients manage their chronic and specialty conditions
Ensure all medication needs and regulatory compliance standards are met for patients
Demonstrate ethical conduct and maintain patient confidentiality at all times
Manage all assigned pharmacy workstations and tasks
Promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Complete an extensive CVS Pharmacy Technician Training Program
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines