Pharmacy Technician

CVS Health•Roanoke, VA

1d•Onsite

About The Position

At CVS Health, Pharmacy Technicians are crucial in delivering compassionate care, increasing patient access, lowering costs, and improving care quality. They advise patients on prescriptions, help manage chronic and specialty conditions, and play an active role in shaping healthcare's future. Technicians are expected to uphold high professional and ethical standards, ensure regulatory compliance, and maintain patient confidentiality. Key to success is managing pharmacy workstations and tasks to promptly, safely, and accurately fill prescriptions while providing excellent customer service. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and satisfy all state registration, licensing, and certification requirements. Upon completion, they can expand their duties and build clinical, technical, and insurance knowledge.

Requirements

Must be at least 18 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner; Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues; Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem; Choosing the best course of action when faced with a complex situation with several available options
Remaining upright on the feet, particularly for sustained periods of time
Moving about on foot to accomplish tasks, particularly for moving from one work area to another
Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
Extending hand(s) and arm(s) in any direction
Bending body downward and forward by bending spine at the waist
Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately
Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication
Visual Acuity: The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects
May require full vaccination against COVID-19 (including any booster shots if required), where allowable under the law, unless approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to millions of patients every day
Demonstrate core values of Accountability, Caring, Collaboration, Innovation and Integrity in everything they do in our pharmacies every day
Ensure all medication needs and regulatory compliance standards are met for our patients
Demonstrate ethical conduct and maintain patient confidentiality at all times
Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Complete an extensive CVS Pharmacy Technician Training Program
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines
Build clinical, technical and insurance knowledge and expertise by leveraging available tools and training