PT Pharmacy Technician- Medication Reconciliation- Evernorth

Cigna Healthcare

1d • $18 - $24

About The Position

As a Pharmacy Technician, you will support clinical pharmacists and operational teams by coordinating day‑to‑day telepharmacy activities, assisting with clinical services, and ensuring patients receive timely, accurate support. You will help create a positive experience for patients, providers, and partners while contributing to efficient, high‑quality pharmacy operations.

Requirements

• National pharmacy technician certification and active state licensure.
• High‑speed internet connection (cable or fiber).
• Strong communication skills via phone and email.
• Ability to work independently and adapt in a fast‑paced environment.
• Proficiency with Microsoft Office and general office technology

Nice To Haves

• Completion of a formal pharmacy technician educational program.
• Experience with medication reconciliation or prescription data entry.
• Experience with project coordination.
• Familiarity with Google G‑Suite.

Responsibilities

• Assist with clinical services, including medication reconciliation, prior authorization support, and refill coordination.
• Collect and document accurate medication histories from patients.
• Clarify medication and clinical information with patients, prescribers, caregivers, and pharmacies.
• Provide excellent customer service in a phone‑based environment through inbound and outbound calls.
• Resolve customer concerns, provide follow‑up steps, and ensure clear communication.
• Support TSS staffing operations including call triage, order handling, and workflow monitoring.
• Assist pharmacists with queue monitoring, data entry, prescription transcription, and insurance claim submission.
• Transfer prescriptions in accordance with applicable laws and regulations.
• Participate in additional clinical or administrative projects as assigned.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees