Pharmacy Technician

UnitedHealth Group • Worcester, MA

15h • $16 - $29 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Pharmacy Technician provides operational support to the Prior Authorizations department location.
Schedule (38.75 hours): Monday – Friday, with the flexibility to rotate through the following shifts: 7am-3:30pm, 8:30am-5pm, & 10:30am-7pm EST
Shift Rotates every week between 7am – 3:30pm and 8:30am – 5pm
Every 5-6 weeks you may be scheduled for 10:30am – 7pm EST if needed (will know one month in advance if you have to work later shift
Training Location: 5 Neponset St. 3rd Floor, Worcester, MA
If you are located in Massachusetts or nearby surrounding states (NH, CT, and RI), you will have the flexibility to telecommute as you take on some tough challenges.
This role is fully remote in MA; however, you will be required to work onsite for the initial 6-8 weeks of training in the Worcester, MA office.
While employees in the telecommute work model work remotely every day, they may occasionally come to our facility in Worcester for meetings, trainings, or events.

Requirements

• High School Diploma/GED (or higher)
• Active and unrestricted Pharmacy Technician license in the state of Massachusetts
• 1+ years of Pharmacy Technician experience (i.e. retail, hospital, etc.)
• Ability to work onsite for 6-8 weeks of initial training at our Worcester, MA office
• Must reside in MA or surrounding states (NH, CT, RI)

Nice To Haves

• Nationally Certified Pharmacy Technician through PTCB, CPhT, or NHA
• Prior authorization experience highly preferred

Responsibilities

• Performs assigned duties as directed by the prescription specialist supervisor
• Interacts effectively and professionally with all location departments at Reliant Medical Group
• Interacts effectively and professionally with all patients, prescribers and payors and pharmacies related to any and all prescription requests
• Develops proficiencies in utilization of Epic
• Works independently and handles multiple tasks
• Greets patients over the telephone to ensure prompt service for patient needs
• Performs computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic
• Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines
• Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
• Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient
• Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management
• Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
• Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient’s insurance

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED