PHARMACY TECHNICIAN

Nevada Health Centers I•Las Vegas, NV

About The Position

Under supervision of the pharmacist-in-charge, the pharmacy tech will process prescriptions for outpatient dispensing and mail out shipping and repackage medications for distribution to our remote health center sites. The tech will greet both internal and external customers on the phone and face-to-face, providing excellent customer service. The tech will monitor inventory and will maintain a clean and organized pharmacy. The tech will travel occasionally for site reviews, training, and education. The tech will complete all training and education required to maintain their state license and PTCB national certification. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: Competitive compensation, with annual merit increases Company sponsored PPO medical plan and buy-up option, vision, and dental plans 403(b) retirement plan with employer match Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday Company paid life/AD&D and long-term disability policies

Requirements

Nevada State Pharmaceutical Technician License required
PTCB preferred
If not PTCB certified on date of hire, will take the PTCB exam within 6 months and pass within 10 months.
Customer service experience preferred
Bilingual preferred

Nice To Haves

Knowledge of pharmacy workflow, pharmacy software and EHR
Knowledge of sig codes, brand and generic names and therapeutic class for common drugs
Knowledge of pharmacy policy and procedure
Knowledge of pharmacy law and 340B regulations
Knowledge of billing procedures for third party payers
Skill in operating cash register and various types of office equipment, such as, calculator, printer/copier/fax, postage machine, and telephone system
Skill in operating PC utilizing word processing, spreadsheets, databases, email
Skill in organization, analyzing information, attention to detail, sense of urgency, dependability and integrity
Ability to type min of 30 words per minute
Ability to maintain confidentiality of patient information and comply with HIPAA
Ability to read prescriptions and drug labels, including fine print
Ability to balance cash register and calculate figures and amounts, such as drug prices, dosages and day’s supply
Ability to calculate figures and amounts such as sliding fees, discounts, proportions and percentages
Ability to solve practical problems and interpret a variety of instructions, both verbal and written
Ability to exercise good judgement in appraising situations and making decisions
Ability to communicate in a courteous and professional manner
Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, gender, etc.
Ability to work and interact effectively and positively with associates and providers
Ability to travel occasionally to visit remote sites and to attend off-site training and education.

Responsibilities

Maintains pharmacy inventory by checking pharmaceutical stock levels, checking current orders and anticipating demand, ordering sufficient amounts to meet demand, verifying receipt of stock, removing outdated drugs, returning excess stock.
Monitors the price of stock to ensure the pharmacy receives the best price available, returns stock due to higher prices when needed, maintains/updates drug cost in pharmacy software.
Protects customers by adhering to infection-control policies and protocols
Prepares prescription orders for the pharmacist to dispense by reading prescriptions, typing labels, calculating quantities, and determining prescription and drug expiration dates.
Counting prescription medications, filling prescriptions, and typing and attaching medication labels
Processes clinic orders by typing packing lists, packing the medications and shipping to the remote health center site
Processes mail out prescriptions, packing the medications and shipping to the indicated address
Operates the point of sale system, including cash register, credit card machine and prescription will call system
Trouble shoots pharmacy software, printer and robot and any other equipment when needed, including calls to vendor technical support
Assisting off-site health center staff with issues when needed
Maintains files for purchase orders, packing lists, clinic drug orders, prescriptions, etc., in accordance with Board of Pharmacy and 340B requirements
Perform drug inventory audits
Purchasing of supplies and maintaining appropriate levels of supplies
Calculates drug prices by verifying acquisition cost and adding dispensing fees for appropriate payer group
Cleans pharmacy shelves and workstations and organizes supplies, files and pharmaceutical inventory.
Monitors refrigerator and room temperatures and understands vaccine management procedures
Utilizes state prescription monitoring program
Screens all new prescriptions for 340B eligibility
Maintains updated patient profile, including allergies, demographics and payer group
Prepares reports by collecting and summarizing information
Contributes to team effort by assisting coworkers when needed
Provides training and support for medical assistants and dispensing techs both on-site and at remote locations
Assists pharmacist in performing dispensary site reviews and pharmaceutical inventory management training, which requires travel to remote sites
Completes all education and training as required by the Board of Pharmacy, CMS, and 340B
Deliver quality customer service to patients, responding to inquiries, questions or requests, and referring them to the pharmacist for medical information
Greets customers in person and by phone; answers questions and receives requests, referring inquiries to the pharmacist as necessary
Sets example of exemplary customer service for both internal and external customers
Ensures work environment is clean and organized during operational hours
Provides customers with general knowledge of services offered by NVHC
Supports pharmacy departmental and organizational goals and mission
Maintain a healthy pharmacy team environment
Constantly alert for ways to improve customer service, increase productivity, and conserve resources, communicating ideas to supervisor