Pharmacy Technician ( Non - Certified)

Primary Health Solutions•Middletown, OH

About The Position

Come make a difference with us! We are the destination for servant leaders to provide comprehensive and exceptional care?. We meet people where they are and partner with them on their journey towards wellness. ? Primary Health Solutions is a non-profit, safety-net healthcare provider serving Southwest Ohio with centers and school-based centers in Hamilton, Fairfield, Middletown, Oxford, Dayton, and Trenton. We have been serving the community since 1997. At Primary Health Solutions, we want to help build communities where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each stage of life from infants to seniors and provide Primary Care, Women's Health, Behavioral Health, Dental and Vision services. We’re committed to growing the capabilities of our people. Join our community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Are you ready to do impactful work that truly means something? Join us as we continue to RISE (R-respect, I - innovate, S - stewardship, E - excellence). We are seeking a dynamic candidate to join the Primary Health Solutions team as a Pharmacy Technician at our Middletown and Hamilton Bever centers. A day in the life of a PharmacyTechnician: · Performs data entry, including patient demographic, billing, medical history, and prescription information. · Completes prior authorizations accurately, obtains correct prior authorization form or platform, knows appropriate clinical information to obtain and submit. · Understands ordering, data entry, and handling for limited distribution drugs. · Handles hazardous drugs appropriately. · Familiar with Medicare Part D structure and copays. Familiar with Medicare Part B requirements. Able to screen patients for patient assistance and enroll in appropriate patient assistant programs. · Verifying posting reports and correcting tickets to ensure changes are posted patient accounts, and to identify issues/problems that need to be resolved. · Answering phones and making outbound refill reminder calls. · Effectively triages customer’s questions and needs to the appropriate staff member. · Addresses customer’s basic questions regarding wait times and medication in-stock position. · Conducts customer outreach calls regarding compliance and routine matters in accordance with the patient management program. · Counts/measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations. · Follows up with insurance companies in a timely manner regarding prior authorizations and billing. · Receives inventory and updates perpetual counts as per policy. · Receives and stores incoming supplies. · Maintains cleanliness of work area and equipment. · Upholds patients’ rights including privacy and confidentiality. · Provides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitude. · Follows cold storage management protocols. · Prepares and coordinates medications for shipment. · Performs other duties as assigned.

Requirements

Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Current and in good standing Pharmacy Technician registration from the Louisiana Board of Pharmacy.
High School Diploma/GED required as verified by Pharmacy Technician registration.
Two to three years related experience and/or training preferred, or equivalent combination of education and training.
Experience as a Pharmacy Technician or in a similar role
Ability to handle confidential information
Problem solver that can adapt to changes
Attention to detail

Nice To Haves

Bilingual, Spanish speaking a plus.

Responsibilities

Performs data entry, including patient demographic, billing, medical history, and prescription information.
Completes prior authorizations accurately, obtains correct prior authorization form or platform, knows appropriate clinical information to obtain and submit.
Understands ordering, data entry, and handling for limited distribution drugs.
Handles hazardous drugs appropriately.
Familiar with Medicare Part D structure and copays. Familiar with Medicare Part B requirements. Able to screen patients for patient assistance and enroll in appropriate patient assistant programs.
Verifying posting reports and correcting tickets to ensure changes are posted patient accounts, and to identify issues/problems that need to be resolved.
Answering phones and making outbound refill reminder calls.
Effectively triages customer’s questions and needs to the appropriate staff member.
Addresses customer’s basic questions regarding wait times and medication in-stock position.
Conducts customer outreach calls regarding compliance and routine matters in accordance with the patient management program.
Counts/measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations.
Follows up with insurance companies in a timely manner regarding prior authorizations and billing.
Receives inventory and updates perpetual counts as per policy.
Receives and stores incoming supplies.
Maintains cleanliness of work area and equipment.
Upholds patients’ rights including privacy and confidentiality.
Provides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitude.
Follows cold storage management protocols.
Prepares and coordinates medications for shipment.
Performs other duties as assigned.