Pharmacy Technician
About The Position
This position supports the pharmacist on-duty in the following manner: Greet patients, visitors and others upon entry Process prescriptions by performing data entry, adjudication of insurance claims, filling and providing medications to patients at pick-up Support the clinical staff with obtaining information for the dispensation of prescriptions, as necessary Reports to: Pharmacy Manager Supervises: N/A Dress Requirement: Scrubs in accordance to Heart of Ohio Family Health’s dress code policy Work Schedule: Full Time Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Registration (Trainee or Registered/Certified) with the Ohio State Board of Pharmacy required
- Ability to accurately enter data, preferably typing at a minimum of 45 wpm
- Ability to accurately input prescriptions and/or other information as dictated by the pharmacist
- Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy
- Demonstrates grammatically-correct verbal and written communication skills
- Demonstrates efficient and courteous telephone skills
- Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment
- Ability to work in a team setting and/or with minimal supervision
Nice To Haves
- National certification from an accredited pharmacy technician certification program (PTCB, ExCPT, etc.) preferred at hire.
- Knowledge of the 340B program preferred
- Previous experience in a retail pharmacy preferred
- Prefer experience with Allscripts and PioneerRx software system
- Understanding of laws and regulations impacting the medication dispensing process preferred
- Prefer an understanding of third-party payer benefits, the requirements and troubleshooting rejected claims
Responsibilities
- Support of pharmacy services by assembling and dispensing medications in an efficient, accurate and patient-centered manner
- Process prescriptions via paper and electronic prescription formats
- Adjudication of prescriptions through insurance while being conscious of out-of-pocket costs and exploring ways to provide patients with medications at the lowest possible cost
- Respond to requests from providers and patients via phone, computer and face-to-face interactions
- Assisting in the maintenance of records in accordance with company policy and state/federal law
- Inventory management which includes, but not limited to, annual controlled substance inventory and daily maintenance of in-stock medications and supplies
- Non-sterile compounding
- Attention to detail, analytical skills, admirable customer service and dependability is a must
- A positive attitude with a passion for providing high-quality, holistic, and compassionate care to every patient every time
- Willingness to continuously grow, learn and accept different cultures in an environment surrounded by great diversity
- Maintain compliance with Ohio State Board of Pharmacy licensing requirements and Heart of Ohio Health Relias training (and others as necessary)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
