Temporary (Full-time) Pharmacy Technician-978586

ETSU • Bristol, TN

3h

About The Position

Join our dedicated team at East Tennessee State University (ETSU) as a Temporary
Full-Time Pharmacy Technician in the Bristol Family Medicine Clinics! This
position is a fantastic opportunity for individuals looking to make a meaningful
impact on patient care while working collaboratively with a multidisciplinary
team.
As a Primary Care Pharmacy Technician (PCPT), you will play a vital role in
helping patients overcome barriers to medication access. Your responsibilities
will include:
Collaboration: Work closely with physicians, pharmacists, and clinical staff
to ensure patients receive optimal care and support.
Patient-Centric Focus: Engage in regular communication with healthcare
providers to address patient needs and promote positive outcomes.
Attention to Detail: Operate within clear protocols and guidelines set forth
by the ETSU Health Department of Family Medicine, demonstrating a commitment
to high-quality care.
Professional Development: Maintain flexibility and initiative while
continuously upgrading your skills in this ever-evolving profession.
This temporary position offers a pathway to a full-time role, making it an
excellent opportunity for personal and professional growth. As a PCPT, you will
contribute significantly to improving care quality while embracing the
principles of patient confidentiality and HIPAA compliance.
If you are passionate about making a difference in healthcare and are ready to
be part of a dynamic team, we encourage you to apply!

Requirements

• High school diploma or equivalent
• Completion of an accredited pharmacy technician training program.
• The pharmacy technician must hold or be eligible for licensure by the appropriate State Board of Pharmacy (Licensure must be obtained within 90 days of hire date)
• Strong communication skills, both oral and written.
• A results-oriented mindset with accountability for outcomes.
• Ability to thrive in interdepartmental and multidisciplinary teams.
• Commitment to supporting ETSU Health’s Mission and Vision.

Nice To Haves

• One-year related experience in retail pharmacy, hospital pharmacy, or physician’s office setting.
• Obtain Certification from the Pharmacy Technician Certification Board (PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT).

Responsibilities

• Performs tasks related to prescription billing, including completing benefits investigations, completing prior authorizations, and locating prescription drug formularies.
• Navigates medication cost/access barriers by completing patient assistance applications, utilizing drug coupons, and/or assisting with low-income subsidy and dual eligibility applications.
• Receives refill requests and other prescription questions from patients/pharmacies and forward messages and/or pending orders to providers for verification/authorization.
• Processes orders for continuous glucose monitors through durable medical equipment companies and submit to providers for verification/authorization.
• Ensures patient insurance information is up to date in the electronic health record.
• Completes medication adherence calls and/or other population health tasks for medication-related quality measures.
• Remains compliant with State and Federal laws, regulations, pharmacy policies, clinical practice guidelines, and standard operating procedures.
• Remains actively engaged with professional development and continued education.
• Provides professional and collaborative service excellence to all patients and team members.
• Communicates with prescribers and pharmacists about drug shortages, recalls, and discontinuations.
• Gathers detailed medication history from patients and documents accordingly in an electronic health record with verification/authorization performed by provider and/or Clinical Pharmacist.
• Performs controlled substance monitoring protocols (ensuring UDS, contracts, and pill counts are completed).
• Prepares clinical monitoring information (i.e. labs, relevant patient history, etc.) for pharmacist review.
• Performs other office assistant tasks as needed, such as scheduling appointments, scanning, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED