Pharmacy Technician

CVS Health•Pittsburgh, PA

21h•Onsite

About The Position

CVS Health is committed to building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. The company aims to increase patient access to care, lower costs, and improve the quality of care, helping millions on their path to better health daily. Pharmacy Technicians are crucial to this mission, delivering compassionate care and demonstrating core values of Accountability, Caring, Collaboration, Innovation, and Integrity. This role is suitable for both new and experienced Pharmacy Technicians, offering an opportunity to work in a leading retail pharmacy company and positively impact lives. Technicians are expected to maintain high professional and ethical standards, ensure compliance with all laws and regulations, and uphold patient confidentiality. Success in this role involves managing pharmacy workstations and tasks to promptly, safely, and accurately fill prescriptions while providing excellent customer service in a fast-paced environment. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and satisfy all state-specific registration, licensing, and certification requirements. Duties will be restricted initially until all requirements are met, after which there are opportunities to build clinical, technical, and insurance knowledge. This position may require COVID-19 vaccination based on role and location, with accommodations for disability, medical condition, pregnancy, or religious belief.

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
Customer Service Orientation: Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
Communication Skills: Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
Problem Resolution: Choosing the best course of action when faced with a complex situation with several available options

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to millions of patients every day
Demonstrate core values of Accountability, Caring, Collaboration, Innovation and Integrity in pharmacies
Serve and care for patients and customers
Ensure all medication needs and regulatory compliance standards are met for patients
Demonstrate ethical conduct and maintain patient confidentiality at all times
Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Complete an extensive CVS Pharmacy Technician Training Program
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines
Build clinical, technical and insurance knowledge and expertise by leveraging available tools and training