Pharmacy Technician

MiniMed • San Antonio, TX

4d

About The Position

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role Join our mission-driven pharmacy team focused on helping people living with diabetes access the therapies and supplies they rely on—quickly and safely. As a Pharmacy Technician, you’ll be central to daily operations: processing prescriptions, verifying patient information, resolving insurance claims, and supporting pharmacists in delivering safe, patient-centered care. You’ll work across pharmacy systems, ensure compliance with state and federal regulations, and help create a seamless, accurate, and empathetic patient experience. We’re looking for someone detail-oriented, customer-focused, and comfortable in a fast-paced environment - someone with a track record of clean claims processing, strong communication, and effective teamwork. If you enjoy problem-solving and making a measurable impact, this role is for you. Review work queues (new prescriptions, refills, prior authorizations) Verify patient and prescriber information; gather and document missing data Conduct benefit investigations and support clean claim processing Triage issues (NDC changes, plan limitations, PA requirements, copay support, COB) Communicate with payers to resolve claim and coverage issues Engage prescribers and clinic staff for clarifications and documentation Partner with pharmacists and operations teams to resolve exceptions

Requirements

• Pharmacy Technician Certification from a board-approved/accredited program
• Active Pharmacy Technician license with the Texas Board of Pharmacy
• High school diploma/GED with 4+ years of experience, OR Associate’s degree with 2+ years, OR Bachelor’s degree with 0+ years

Nice To Haves

• Experience with diabetes therapies, insulin delivery devices, or CGM products
• Familiarity with specialty pharmacy or durable medical equipment (DME) workflows
• Hands-on experience with pharmacy systems (e.g., adjudication platforms, prior auth tools)
• Strong understanding of insurance claim troubleshooting and payer requirements
• Bilingual (English/Spanish)

Responsibilities

• Verify patient demographics, prescriber credentials, and prescription details
• Maintain accurate, complete, and compliant documentation
• Perform benefit checks and support clean claims processing
• Assist with prior authorization workflows (clinical info, forms, status updates)
• Support coordination of benefits, transfers, and overrides
• Contact patients for missing information, copay updates, consent, and delivery coordination
• Communicate with prescribers for clarifications, refills, and documentation
• Adhere to federal/state pharmacy laws, HIPAA, and company policies
• Manage work queues efficiently; meet turnaround and accuracy SLAs
• Identify workflow gaps and suggest process improvements

Benefits

• MiniMed offers a competitive salary and flexible benefits package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
• This position is eligible for a short-term incentive called the Short Term Incentive (STI).
• Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account.
• In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program.
• Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED