Pharmacy Technician

HEART OF OHIO FAMILY HEALTH CENTERS • Whitehall, OH

10d • $20 - $23

About The Position

This position supports the pharmacist on-duty in the following manner:
Greet patients, visitors and others upon entry
Process prescriptions by performing data entry, adjudication of insurance claims, filling and providing medications to patients at pick-up
Support the clinical staff with obtaining information for the dispensation of prescriptions, as necessary

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• Registration (Trainee or Registered/Certified) with the Ohio State Board of Pharmacy required
• Attention to detail, analytical skills, admirable customer service and dependability is a must
• A positive attitude with a passion for providing high-quality, holistic, and compassionate care to every patient every time
• Willingness to continuously grow, learn and accept different cultures in an environment surrounded by great diversity
• Ability to accurately enter data, preferably typing at a minimum of 45 wpm
• Ability to accurately input prescriptions and/or other information as dictated by the pharmacist
• Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy
• Demonstrates grammatically-correct verbal and written communication skills
• Demonstrates efficient and courteous telephone skills
• Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment
• Ability to work in a team setting and/or with minimal supervision

Nice To Haves

• National certification from an accredited pharmacy technician certification program (PTCB, ExCPT, etc.) preferred at hire.
• Knowledge of the 340B program preferred
• Previous experience in a retail pharmacy preferred
• Prefer experience with Allscripts and PioneerRx software system
• Understanding of laws and regulations impacting the medication dispensing process preferred
• Prefer an understanding of third-party payer benefits, the requirements and troubleshooting rejected claims

Responsibilities

• Support of pharmacy services by assembling and dispensing medications in an efficient, accurate and patient-centered manner
• Process prescriptions via paper and electronic prescription formats
• Adjudication of prescriptions through insurance while being conscious of out-of-pocket costs and exploring ways to provide patients with medications at the lowest possible cost
• Respond to requests from providers and patients via phone, computer and face-to-face interactions
• Assisting in the maintenance of records in accordance with company policy and state/federal law
• Inventory management which includes, but not limited to, annual controlled substance inventory and daily maintenance of in-stock medications and supplies
• Non-sterile compounding
• Maintain compliance with Ohio State Board of Pharmacy licensing requirements and Heart of Ohio Health Relias training (and others as necessary)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees