Pharmacy Technician, Specialty Pharmacy Services

Comprehensive Pharmacy Services • Naperville, IL

369d • $21 - $23

About The Position

As a full time, nonexempt Specialty Pharmacy Technician with CPS Solutions, LLC Patient Care Services team in Naperville, you will be a vital team member directly influencing quality patient care. In this role, you will work in a casual low stress, office/call center setting, with your own individual work station. Say goodbye to standing on your feet all day, working the drive up window and ringing up the cash register!! Under the supervision of a pharmacist, you will assist internal and external customers with ensuring financial and clinical requirements are met prior to safe fulfillment of specialty medications. This allows you to provide exceptional customer service and share your expertise with patients, providers, or payers regarding specialty pharmacy enrollment, benefits inquiries, prior authorizations, appeals, financial assistance, foundation support, prescription status inquiries, and other areas that pertain to their account. Our Specialty Pharmacy Technicians are responsible for answering incoming calls and completing outbound calls with patients, providers, pharmacists, foundations, payers, and others under the supervision of the pharmacist.

Requirements

• High school graduate or equivalent required.
• Current Illinois Pharmacy Technician license & PTCB certification required.
• 2 years of recent pharmacy technician work experience with payors and/or prior authorizations strongly preferred.

Nice To Haves

• Advanced proficiency with Microsoft Office including Outlook and Excel.
• In depth understanding of medication names (both verbal and written).
• Professional, polished and positive written and verbal communication skills.
• Experience prioritizing, problem solving and multitasking work load with ease.
• Experience working with a variety of pharmacy order entry systems.
• Ability to perform and manage projects outside of day to day duties.

Responsibilities

• Assist internal and external customers with financial and clinical requirements for specialty medications.
• Provide exceptional customer service regarding specialty pharmacy enrollment, benefits inquiries, prior authorizations, appeals, and financial assistance.
• Answer incoming calls and complete outbound calls with patients, providers, pharmacists, foundations, and payers.

Benefits

• Competitive salary.
• Eligibility to participate in the 401(k) savings plan with a match.
• Comprehensive benefits package including Medical, Dental and Vision Insurance.
• Paid Time Off (PTO) Program.
• Company Paid Short- and Long-Term Disability.
• Basic and Supplemental Life Insurance.
• Medical Flex and Dependent Care Accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED