Pharmacy Technician Senior Representative- Accredo

The Cigna Group

2d•$20 - $30

About The Position

The job profile for this position is Pharmacy Technician Senior Representative, which is a Band 2 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. A Senior Pharmacy Technician Representative is responsible for accurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions, and supervisor direction. Distribution of workload and workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serves as a resource to lead and supervisor and back up to team members. Supports productivity, quality, and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, and participating in development of policies and procedures.

Requirements

High School Diploma or GED required.
Pharmacy Technician certification preferred.
Minimum of one year pharmacy experience.
General PC knowledge and e-mail abilities.
Knowledge of standard concepts, practices, and procedures within dispensing pharmacy.
Strong attention to detail with good organizational skills.
Good verbal and written communication skills.
Ability to adapt in a dynamic work environment.
Learn quickly, solve problems, and make decisions.
Ability and desire to assist team members.
Willingness to work a flexible schedule to accommodate heavy work volumes.
Sit and/or stand for lengthy periods.
Lift up to 50 lbs. occasionally and 20 lbs. frequently
Perform repetitive motion with fingers, hands, and arms.
Work may be in confined areas close to machinery.
Work may be performed in an environment with varying levels of noise.

Nice To Haves

Pharmacy Technician certification preferred.

Responsibilities

Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.
Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials.
Ensure appropriate teams are informed of equipment malfunctions.
Serve as the first line resource for questions/issues for team members in coordination with supervisor.
Promote a positive work environment for team that supports high employee morale and job satisfaction.
Identify and document issues impacting performance and productivity of team members.
Raise issues to Lead and Supervisor for action.
Provide input regarding solutions for same.
Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate.
Assist in training and validating technician staff regarding procedures.
Provide one on one training in addition to group sessions on an as needed basis.
Provide tips on how to get the job done more efficiently and accurately.
Ensure that all team members are cross trained to cover production functions.
Other duties as assigned.