Pharmacy Technician Representative - Village Fertility Pharmacy - Los Angeles, CA

Cigna Group•Los Angeles, CA

14d•$18 - $26•Onsite

About The Position

Village Fertility Pharmacy Group (“VFP”) which is part of Freedom Fertility Pharmacy supports patients on their journey to parenthood through efficient, compassionate customer service and expert clinical support. As a Pharmacy Technician Representative, you will primarily support the Pharmacists and Patient Care Team by processing prescriptions and handling operations tasks and requests.

Requirements

Ability to work daily onsite at: 10840 National Blvd Los Angeles, CA 90064.
Ability to work Monday through Friday - 9 AM to 5:30 PM (alternating Saturday, 2 Saturdays per month, 9 AM - 1:30PM.)
Active State of CA Pharmacy Technician License.
Minimum of one year of pharmacy or healthcare experience.
Comfortable talking with patients, insurance companies, and clinics.
Ability to work independently, meet deadlines, and be flexible.
Excellent data entry skills.
Strong organizational skills, attention to detail, and problem-solving skills.
Solid computer skills and ability to learn new systems.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

CPhT License a plus.

Responsibilities

Manage inbound and outbound phone communications.
Document insurance claim rejections accurately.
Process prescription orders, including insurance billing and discount applications.
Facilitate prescription transfers between pharmacies.
Respond to calls routed through the operations queue.
Communicate with insurance providers, patients, and clinics as needed.
Address operations-related requests via email and chat platforms.
Process card payments securely and efficiently.
Collaborate with various departments to fulfill operational requests.
Support new hire onboarding and training initiatives.