About The Position

Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following: Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds.

Requirements

  • High School diploma or equivalent; OR post high school degree.
  • One (1) year experience as a Pharmacy Tech.
  • Certified Pharmacy Tech with the State Board of Pharmacy.
  • Knowledge of medical and pharmacy terminology.
  • Good mathematical, computer, and aseptic technique skills.
  • Knowledge of State BOP/Dept of Health/ DEA rules/regulations.
  • Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department.
  • Problem solving abilities.
  • Ability to work in team situations; handle urgent, stressful conditions.
  • Knowledge of office equipment (fax/copier).
  • Proficient computer skills (word processing, spreadsheets, database).
  • Data entry skills.

Responsibilities

  • Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting.
  • Hazardous compounding as a significant portion of scheduled shifts.
  • Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions.
  • Accurately completes the cart fill and code tray refills.
  • Handles all controlled substances in compliance with regulations and policies.
  • Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies.
  • Accurately enters patient charges and credits.
  • Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintained.
  • Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail).
  • Provides excellent customer service including answering the phone within three rings and servicing the pharmacy window in a timely and accurate manner.
  • Maintains a clean and orderly work area.
  • Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns.
  • Creates patient profiles in multiple software systems.
  • Conducts benefits investigations on all specialty prescriptions.
  • Assists pharmacists with prior authorizations/appeals.
  • Clarifies orders with pharmacist and/or providers as necessary.
  • Coordinates initial fills and refills for all specialty medications.
  • Educates patients/caregivers to specialty pharmacy services.
  • Facilitates/schedules delivery of medication to patients.
  • Documents progress in various software platforms.
  • Follows up with office practices and/or patients to ensure receipt of medication.
  • Orders and maintains inventory of medications as needed.
  • Complies with all established policies/procedures for medication concierge program workflow.
  • Creates a pharmacy-driven program for Prisma patients that works through medication assess barriers prior to discharge.
  • Refines discharge medication assess opportunities.
  • Aids in the auditing and compliance of the 340B program focused on mixed-use settings.
  • Acts as a liaison between the 340B program leadership and site level leadership.
  • Participates in site visits and discussions in the addition of new 340B sites as requested.
  • Supports the education and training of both pharmacists and pharmacy technicians.
  • Maintains excellent customer service skills in communicating with various stakeholders.
  • Participates in quality assurance/performance improvement or other projects as needed.
  • Adheres to regulatory guidelines for pharmacy compounding of sterile and non-sterile preparations.
  • Contributes to and supports activities/tasks related to the pharmacy enterprise.
  • Performs other duties as assigned.
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