Pharmacy Technician Pharmacotherapy Support

Shields Health Solutions•Spokane, WA

5d•$24 - $30

About The Position

Pharmacotherapy Pharmacy Technician Location: Spokane, WA Job Purpose: The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment. Job Duties: Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans. Assist with initial outreach to confirm therapy start and assess early treatment experience. Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules. Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues. Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team. Prepare and route prescription‑related requests or medication renewals to the pharmacist for review. Maintain clear and timely documentation in all required systems to support continuity of care. Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks. Maintain confidentiality and adhere to clinic standards, policies, and professional expectations. Participate in relevant training, team meetings, and process improvement initiatives. Perform other duties as assigned.

Requirements

strong interpersonal communication skills
strong phone skills
highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information
strong organizational skills a must
Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
energetic, highly motivated, team player with strong personal and communication skills
discretion and confidentiality essential as position deals with highly sensitive and private data
We are seeking experienced pharmacy technicians who are state registered as pharmacy technician.
Nationally certified as a CPhT or equivalent is strongly preferred but not required.
Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe.
Continued employment is contingent upon meeting these requirements.
Required: 1+ years
High school diploma or GED required

Nice To Haves

Preferred: 5-8 years of experience as a Pharmacy Technician.
Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Responsibilities

Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
Assist with initial outreach to confirm therapy start and assess early treatment experience.
Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
Maintain clear and timely documentation in all required systems to support continuity of care.
Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
Participate in relevant training, team meetings, and process improvement initiatives.
Perform other duties as assigned.