Non-Certified Pharmacy Technician

Hy-Vee, Inc. • Topeka, KS

19h • Onsite

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Non-Certified Pharmacy Technician provides prompt, efficient and friendly customer service. They assist pharmacists in the preparation and distribution of prescription medications. This role requires a customer-focused approach, professionalism, and the ability to work as part of a team to ensure customer satisfaction and a pleasant work environment. The position involves handling inquiries that do not require a pharmacist’s expertise, processing prescription orders, maintaining patient information, preparing medications for dispensing, and managing pharmacy supplies and cash transactions. Adherence to department, company, and legal guidelines, including HIPAA, is essential. The role also involves administering vaccines as allowed by law and assisting in other areas of the store as needed.

Requirements

• Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
• Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
• Must be able to compose original correspondence.
• Must be able to follow technical manuals.
• Must have increased contact with people.
• Must be able to interview, counsel or advise people.
• Must be able to evaluate technical data.
• High school diploma or equivalent.
• Working towards a licensed technician certification through a certified national program.
• If applicable, vaccination certification as required by law.

Nice To Haves

• Previous experience as a pharmacy clerk is preferred.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for.
• Assists customers by securing products that are out of reach.
• Assists customers by loading or unloading heavy items.
• Assists customers by making note of and passing along customer suggestions or requests.
• Assists customers by performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require a pharmacist’s expertise and judgment.
• Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Takes orders from or calls doctor’s offices for refill prescriptions.
• Gathers patient information required to prepare prescriptions.
• Enters prescription and patient information into the computer.
• Assists in maintaining correct patient information.
• Assists pharmacists in preparing prescription drug products for dispensing.
• Prepares and affixes labels to prescription containers.
• Prepares prescriptions to be mailed.
• Prepares and submits insurance claims.
• Files prescriptions after they have been dispensed.
• Reports any medication errors to appropriate personnel.
• Orders, checks-in, and stocks pharmacy supplies.
• Logs invoices as necessary.
• Performs cash transactions.
• Maintains cleanliness of pharmacy and dispensing area.
• Assists with third party insurance billing and trouble shooting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all statutes and regulations pertaining to a pharmacy technician.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administer Vaccines as allowed by law
• Assists in other areas of the store as needed.
• Performs other job related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees