Pharmacy Technician, Medication Management Navigator
About The Position
We are so glad you are interested in joining Sutter Health! Organization: ABSMC-Alta Bates Herrick Campus Position Overview: Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department. Job Description: Key Responsibilities: Prior Authorization: Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals. Financial Assistance: Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs. Accreditation & Compliance: Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation. Cold Chain Packaging & Shipping: Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance. Patient Management: Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers. Coordination of Inventory Management: Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team. Collaboration: Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements. Work Environment: Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management.
Requirements
- Graduation from an accredited Pharmacy Technician program OR " Met Board of Pharmacy requirements to obtain registration"
- PHRMTECHR-Registered Pharmacy Technician OR PHARMT-Pharmacy Technician OR PHARMC-Certified Pharmacy Technician OR PHARMI-Pharmacy Intern
- 1 year of recent relevant experience
- Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
- Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
- Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.
- Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
- Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.
Responsibilities
- Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
- Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
- Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
- Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
- Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
- Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team.
- Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements.
Benefits
- Sutter Health values and supports the unique talents and strengths that each employee brings to our organization.
- As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
