Pharmacy Technician - Medication Access

Cleveland Clinic

109d

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. As a Medical Access Pharmacy Technician, you will work with discharge, Peds, and Transplant Teams. You will be assigned to an in-patient care team, check how many patients are admitted, check the status of patient’s insurance and work through insurance issues with the team to plan for what types of medications they can be prescribed (cost, etc.). A caregiver in this position works from 8:00AM – 6:30PM.

Requirements

• High School Diploma/GED.
• Six months of related experience OR completion of a Pharmacy Technician Program.
• Must be a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) upon hire.
• Must hold an active registration through the Ohio Board of Pharmacy (OBOP) as either a Certified Pharmacy Technician, Registered Pharmacy Technician, or Pharmacy Technician Trainee upon hire.

Nice To Haves

• Experience dealing with third party insurance and prior authorization process.

Responsibilities

• Provide prescription delivery service to patients in various care settings such as the hospital, Emergency Department, or infusion room.
• Provide multi-disciplinary support to pharmacists, nurses, case managers, and other staff to promote an effective transition of care.
• Identify patients eligible for delivery service and review drug benefit information for patients, third parties, and HMOs.
• Deliver prescriptions to patients and ensure proper payment upon delivery.
• Communicate directly with patients and caregivers while performing technical functions within the assigned work area.
• Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems.
• Coordinate education, bedside medication delivery, and medication payment.
• Assist with the development and implementation of policies and procedures for a seamless medication-related procurement process.
• Work with pharmacy leadership teams to identify areas of opportunity for improved patient experience.
• Assist manager in creating, implementing, and monitoring quality control programs in assigned area.
• Conduct third party prior authorization requests when needed.
• Monitor program performance, including patient volumes served and patient experience indicators.
• Complete medication histories or other transitional care activities as assigned.

Benefits

• Sign on bonus of up to $2,500.
• Comprehensive health, well-being, and future investment offerings.

What This Job Offers

• Education Level: High school or GED