About The Position

The Pharmacy Technician is responsible for assisting customers with their pharmaceutical and wellness needs in a safe and courteous manner. This position formally reports to the Pharmacist in Charge and is classified as non-exempt. The technician will engage in various tasks to ensure a positive shopping experience for customers.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.
  • Pharmacy Technician Certification is preferred.
  • A high school diploma or equivalent is preferred.
  • Knowledge of MS Word, Excel, PowerPoint, Retail Pharmacy Software, and POS System experience is preferred.

Responsibilities

  • Know and implement the Cosentino Customer Service Standards.
  • Courteously receive new and refilled prescriptions from customers.
  • Verify name and address of the person for whom the prescription is filled.
  • Process cash register transactions for prescriptions.
  • Provide necessary communications to customers regarding instructions, side effects, and medication descriptions.
  • Arrange customer consultations with the Pharmacist when requested.
  • Procure signatures from customers for all prescriptions received.
  • Answer incoming calls and direct them to the Pharmacist when appropriate.
  • Complete and process third-party documents.
  • Fill prescription books or new prescriptions.
  • File patient profiles.
  • Fill bins with prescription vials.
  • Process incoming orders to ensure items ordered match items shipped.
  • Check items for appropriate shelf life before expiration.
  • Remove outdated items from stock as necessary.
  • Clean pharmacy shelves and work areas.
  • Comply with health regulations, sanitation guidelines, and safety procedures.
  • Resolve customer complaints professionally and involve the Pharmacist when necessary.
  • Operate all necessary equipment safely and competently.
  • Meet or exceed productivity standards.
  • Demonstrate strong verbal and interpersonal skills.
  • Demonstrate basic math and reading skills.
  • Demonstrate essential written communication skills.
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