Pharmacy Technician IV - Infectious Disease/Endocrine Clinics

University of Arkansas for Medical Sciences•Little Rock, AR

About The Position

Under the direct supervision of the Manager of Pharmacy for Ambulatory Care, the Clinical Pharmacy Technician (Ambulatory Operational and Patient Assistance) will have primary responsibility for supervising and coordinating operational assistance within clinics in the Integrated Medicine Service Line (IMSL). This position is an upper-level technician position. The employee in this position must demonstrate special skills, knowledge, and task completion not required by the other pharmacy technicians. The programs to be coordinated and monitored include, but are not limited to, MAP (Medication Assistance Program), retail drug PAPs (free drug), prior authorizations, and Medicare assistance/enrollment. This position will support operations, ensuring patients receive the lowest out-of-pocket expense possible, utilizing assistance from various programs, PBMs, and manufacturers. This includes, but is not limited to, researching data, connecting patients with appropriate assistance, assisting in applications, processing prescriptions, communicating with billing, and patient follow-up. Additionally, the pharmacy technician will work directly with a clinical pharmacy specialist to coordinate operational tasks within the clinic(s), including, but not limited to, obtaining information and coordinating care with external facilities, as well as aiding in transitions of care. The Pharmacy Technician IV will work with pharmacy leadership to maintain and improve program workflows, expansion, and compliance. In addition to these duties, they may also perform the responsibilities of a Pharmacy Technician I/II/III, including assisting pharmacists with day-to-day operations, patient outreach, and other aspects of patient care. The Pharmacy Technician IV will prioritize work based on immediate need and changing workload. They will work as a team member to perform day-to-day work efficiently and accurately, along with any additional tasks or projects to help achieve departmental goals.

Requirements

HS/GED plus 4 yrs Pharmacy Tech Experience or Bachelors Degree in Pharmaceutical Sciences
1 year to obtain ASHP/ACPE accredited technician training or certificate program
Arkansas Pharmacy Technician Registration
National Technician Certification (PTCB)

Nice To Haves

B.S. or higher degree
ASHP/ACPE accredited technician training
Previous sterile compounding experience, hazardous drug handling, etc.
Previous management or team leader experience
Specialized certificate or certification (i.e. PTCB Certified Compounded Sterile Preparation Technician, ASHP Sterile Compounding Certificate, 340B Certification, etc.)

Responsibilities

Supervises pharmacy staff, including technicians, volunteers, and students.
Hires, trains, evaluates, and administers human resources functions for direct reports.
Oversees day-to-day pharmacy operations, including entering prescription orders, operating the point of sale system, and providing customer service.
Collaborates with department leadership to support initiatives, including planning for future programs and services, patient and staff safety, and operational improvements.
Provides patient support by conducting bedside deliveries and preparing intravenous medications as needed.
Manages the controlled substance storage and distribution program in compliance with all federal and state laws regarding controlled substances.
Performs other duties as needed.