Pharmacy Technician II- Evernorth, Orlando, FL Hybrid

The Cigna Group • Maitland, FL

1d • Hybrid

About The Position

As a Pharmacy Technician II, you will support high-quality infusion pharmacy care by combining strong technical skills, efficient workflow coordination, and a commitment to exceptional patient and caregiver experience. You will help enhance daily operations, mentor teammates, and contribute to an environment where safety, accuracy, and compassion guide every step.

Requirements

• Minimum 2 years of experience in infusion pharmacy or healthcare support roles.
• Customer service experience with strong communication skills across phone, email, and in-person interactions.
• Proficiency with Microsoft Office and general PC applications.
• PTCB certification or willingness to obtain required state certification.

Nice To Haves

• Associate degree or completion of a healthcare-related certificate program.
• Experience supporting Infusion Patient Care Coordinator workflows or similar roles.

Responsibilities

• Coordinate daily workflow to ensure timely, accurate, and safe pharmacy operations.
• Support and occasionally lead activities performed by Infusion Patient Care Coordinators to maintain smooth operations.
• Assist with coaching and guiding team members, offering constructive feedback that supports growth and accountability.
• Help develop, refine, and implement processes, SOPs, and improvement initiatives.
• Contribute to staff meeting preparation and department scheduling.
• Collaborate with leadership to evaluate and enhance training materials and onboarding processes.
• Ensure adherence to state and federal regulations, accreditation standards, and payer requirements.
• Meet or exceed accuracy, quality, and productivity expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree