Pharmacy Technician II

Elevance Health • Atlanta, GA

1d • Hybrid

About The Position

CarelonRx, a member of the Elevance Health family of companies, is seeking a Pharmacy Technician II for its Clinical Pharmacy Care Center (CPCC). The CPCC is a clinical pharmacy call center that serves Medicare, Medicaid, and Commercial member populations. The primary goal is to close gaps in care for identified members through education and assistance. This role is primarily virtual full-time, offering maximum flexibility, but requires in-person training sessions. Alternate locations may be considered if candidates are within commuting distance of an office. This approach aims to promote productivity, support work-life integration, and ensure essential face-to-face onboarding and skill development.

Requirements

• Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
• Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
• Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills (for URAC accredited areas).

Nice To Haves

• Experience communicating with and supporting Medicaid members preferred.
• Call center experience with high call volumes preferred.
• Experience in discussing medication adherence preferred.
• Proficient in computer systems and multitasking preferred.
• Patient care experience preferred.

Responsibilities

• Verifies member information and inputs data for the pharmacists.
• Educates members about prescriptions and medication resources or assistance programs.
• Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
• Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical benefits
• dental benefits
• vision benefits
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees