Pharmacy Technician I – Data Entry -BioPlus Specialty Pharmacy
About The Position
Pharmacy Technician I – Data Entry Location: FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000 Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey. Shift: We are hiring two different shifts for this position: 8:00a-4:30p – Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. 12:30p-9:00p – Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. The Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues. How you will make an impact: Verifies member information and inputs data for the pharmacists. Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs. Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits. Generates documentation in patients’ accounts within EnterpriseRX, ensuring accurate notation of actions taken and resolutions. Maintains record keeping of prior authorizations, rebates, and monthly reports. Handle inbound phone duties as needed (e.g., answering calls from PCA/Sales Reps/ members and provider offices, triaging questions, and routing/escalating issues appropriately).
Requirements
- Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
- Current State Pharmacy Tech Certification or National Certification based on applicable state(s) required.
Nice To Haves
- Specialty pharmacy experience.
- Call center experience.
- Enterprise RX experience.
Responsibilities
- Verifies member information and inputs data for the pharmacists.
- Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.
- Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits.
- Generates documentation in patients’ accounts within EnterpriseRX, ensuring accurate notation of actions taken and resolutions.
- Maintains record keeping of prior authorizations, rebates, and monthly reports.
- Handle inbound phone duties as needed (e.g., answering calls from PCA/Sales Reps/ members and provider offices, triaging questions, and routing/escalating issues appropriately).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
