Pharmacy Technician Data-Entry

Guardian Pharmacy•Knoxville, TN

18h•Onsite

About The Position

East Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, is seeking a Pharmacy Technician Data-Entry to join their rapidly growing team in Knoxville, Tennessee. The company is one of the nation’s largest, most innovative long-term care pharmacy services providers, focused on reimagining medication management and transforming care. Their core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. They offer a comprehensive suite of tech-enabled pharmacy services and are committed to enriching the lives of those they serve, redefining how pharmacy care is delivered. The role offers an opportunity to learn and grow in a fast-paced, diverse, and inclusive environment, suitable for individuals looking for a challenging, team-oriented setting to apply their expertise. The position is responsible for accurately entering and processing prescriptions into the pharmacy operating system and communicating with customers on the telephone.

Requirements

Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
High School Diploma or GED (per state requirements)
Pharmacy Technician license/certification/registration (per state requirements)
2+ years of related experience
Advanced computer skills
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Nice To Haves

National Certification preferred (PTCB)
pharmacy operations system experience preferred
advanced degree may substitute for experience

Responsibilities

Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy.
Communicates with customers on the telephone and responds quickly and courteously to their needs.
Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
Triage incoming fax prescriptions to ensure timely dispensing
Ensure proper notes in computer and cycle fill coding
Calculate and/or verify the correct dosage based on the prescription
Demonstrate caring, understanding and courtesy when responding to calls from customers.
Route calls as appropriate to ensure top level service
Ensure all prescriptions assigned for processing are completed in regular shift
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
Develop and learn cycle in order to meet delivery deadlines.
Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
Other essential functions and duties may be assigned as needed