Pharmacy Technician - Data Entry

Knipper Health•Louisville, KY

42d

About The Position

The Pharmacy Technician - Data Entry is responsible for the overall coordination and processing of patient medication orders, to include order intake within regulatory boundaries, customer service coordination, and pharmacy technician duties as defined by policy and regulation and while under the supervision of a pharmacist.

Requirements

High School diploma or equivalent
One (1) year of previous pharmacy technician experience with exposure to all functional areas (Prescription data entry, medical records, etc.)
One (1) year of experience providing customer service to internal and external customers, including meeting quality standards for services
Registered and licensed pharmacy technician by the Kentucky/Indiana Board of Pharmacy in good standing
Advanced knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology
Ability to read, write, speak, and understand the English language
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent customer service skills
Excellent problem-solving skills
Excellent organization skills and detail oriented
Excellent typing / keyboarding skills
Ability to learn from a variety of techniques
Ability to accept ambiguity at times and apply decision making skills to determine course of action
Ability to follow established process flows
Ability to perform accurately and efficiently when inputting information into computer software
Ability to effectively multi-task
Strong computer skills including Microsoft Office products
Basic math skills
Strong understanding and practice of data entry, medical records, and dispensing systems and equipment
Ability to possess and obtain knowledge of medication names - generic and trade
Ability to recognize subtle differences in names and numbers
Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations
Ability to prioritize the needs of the operations with flexibility to meet patient needs
Recognizes the importance of patient safety

Nice To Haves

Completion of a pharmacy technician training program approved by the Indiana Board of Pharmacy
Nationally certified through the PTCB or another approved certifying agency
Knowledge of insurance procedures
Ability to read, write, speak, and understand the Spanish language

Responsibilities

Verify information on prescriptions received prior to processing (correct prescriber, name of patient, patient information, medication, dose, quantity, number of refills).
Perform order entry of new and refill prescription orders.
Attend to customer's needs and requests regarding their prescription while securing HIPAA information.
Answer questions and requests, responding to and referring inquiries to the Pharmacist when necessary.
Prepare and maintain patient profile, medication administration records, and other documents as needed with notation for pharmacist's review.
Triage and file prescriptions according to their eligibility for refill.
Follow HIPAA and PSEUDOEPHEDRINE law guidelines and any other local or federal laws.
Maintain all records including prescription logs and related files.
Prepare and submit claims for account to ensure timely reimbursement and resubmit rejections as needed.
Evaluate all completed prescriptions/authorizations to ensure that the appropriate information has been obtained to allow for reimbursement as well as compliance with applicable standards and regulations.
Perform problem solving on prescription orders, including Refill Too Soon.