Pharmacy Technician Data-Entry
About The Position
East Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, is a rapidly growing long-term care pharmacy services provider located in Knoxville, Tennessee. The company focuses on delivering customized medication management solutions to healthcare organizations serving seniors and individuals with complex care needs, leveraging tech-enabled pharmacy services and a dedicated team. They offer a fast-paced, diverse, and inclusive environment for career growth and learning, seeking team-oriented individuals who thrive in challenging work. This specific role involves accurately entering and processing prescriptions into the pharmacy operating system and communicating with customers via telephone.
Requirements
- High School Diploma or GED (per state requirements)
- Pharmacy Technician license/certification/registration (per state requirements)
- 2+ years of related experience
- Advanced computer skills
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
- Ability to work flexible hours, including weekends, holiday and overtime.
Nice To Haves
- National Certification preferred (PTCB)
- pharmacy operations system experience preferred
- advanced degree may substitute for experience
Responsibilities
- Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
- Triage incoming fax prescriptions to ensure timely dispensing
- Ensure proper notes in computer and cycle fill coding
- Calculate and/or verify the correct dosage based on the prescription
- Demonstrate caring, understanding and courtesy when responding to calls from customers.
- Route calls as appropriate to ensure top level service
- Ensure all prescriptions assigned for processing are completed in regular shift
- Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
- Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
- On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
- Develop and learn cycle in order to meet delivery deadlines.
- Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
- Other essential functions and duties may be assigned as needed
Benefits
- Competitive pay
- 401(k) with company match
- Medical, Dental and Vision
- Health Savings Accounts and Flexible Spending Accounts
- Company-paid Basic Life and Accidental Death & Dismemberment
- Company-paid Long-Term Disability and optional Short-Term Disability
- Voluntary Employee and Dependent Life, Accident and Critical Illness
- Dependent Care Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Guardian Angels (Employee assistance fund)
- Paid holidays and sick days
- Generous vacation benefits based on years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
