Pharmacy Technician - Customer Service (Tampa, FL)

Strive Pharmacy • Tampa, FL

11d • Onsite

About The Position

Are you ready to step into a pivotal role that shapes the future of healthcare? At Strive Pharmacy, we’re looking for a Customer Service Pharmacy Technician who’s ready to be a game-changer in delivering top-notch patient care, driving seamless communication, and ensuring our team’s success. You won’t just be part of the action—you’ll be at the very heart of our commitment to excellence, setting the gold standard for compliance and customer service. This is your chance to shine and make a real impact!

Requirements

• GED or high school diploma.
• An active State Technician License
• Current and valid PTCB (Pharmacy Technician Certification Board) certification is required or willing to obtain one within 6 months of hire.
• A clean criminal record with no felonies.
• Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
• Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email.
• Excellent verbal and written communication skills.

Responsibilities

• Handle phone calls and make outgoing calls to assist patients and healthcare providers.
• Manage payments and maintain accurate financial records.
• Provide efficient solutions to inquiries about orders, including payment, shipping, and processing.
• Respond to text messages promptly for easy communication.
• Facilitate communication between pharmacists and technicians to ensure smooth patient care.

Benefits

• Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off.
• FREE COMPOUNDED MEDS to employees and immediate family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees