Pharmacy Technician Concierge
About The Position
Spectrum has an opportunity for a civilian Pharmacy Technician Concierge at the Dumfries Ambulatory Health Center in Dumfries, VA . We provide out-patient clinic services for enlisted and retired military personnel in association with ATAMM Community Hospital (formerly known as Ft. Belvoir Hospital). This position assists patients by providing customer service and a variety of receptionist and other clerical duties in support of patient care and treatment. Position Overview: This position is Monday-Friday; 40 hours a week 11:30am-8pm EST Pharmacy hours are 7am - 8pm Monday through Friday. Saturday 7am-2pm EST
Requirements
- A high school diploma or GED equivalent.
- Bring at least 1 year of Pharmacy Technician experience to the team.
- Hold a current national certification as a Certified Pharmacy Technician (CPhT) and be registered in the state of Virginia as a Pharmacy Technician.
- Familiar with Microsoft Office applications Excel, PowerPoint, Word, and Outlook.
- Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
- Must possess strong attributes of customer relations and “people skills” (e.g., courteous, attentive listener, patient, strong communications skills).
- Must possess a positive attitude and certain degree of creativity and latitude in handling difficult situations.
- Must be a US Citizen
Responsibilities
- Greets patients upon entering the facility.
- Assists with directions and information including the location of departments within the clinic.
- Assist with opening doors and ensuring properly functioning handicap doors within the assigned area.
- Offers wheelchairs when needed.
- Utilizes best practices and procedures for handling patient inquiries and requests to provide proactive and immediate support.
- Shall have working knowledge of all necessary points of contact to problem solve and satisfy customer expectations.
- Will be able to address/relay patient concerns to appropriate department heads.
- Assists patients with enrolling in secure messaging.
- Assists patients with using Kiosk.
- Assists patients with enrolling and using Script Center
Benefits
- Outpatient environment emphasizing patient care over administrative duties
- Employee status with a comprehensive benefits package
- Continuing Medical Education (CME) reimbursement
- 11 paid holidays
- Safe and secure work environment
- Exceptional work/life balance
- Competitive compensation with no productivity minimums
- Access to a state-of-the-art health clinic
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
