Pharmacy Technician, Clinical Assistant

CVS Health
129d$17 - $28

About The Position

This is an exciting time to join the Medication Therapy Management Team! As a Clinical Assistant Pharmacy Technician you will be working within the Medication Therapy Management (MTM) side of CVS Pharmacy as a valued team member helping our members on their path to better health every single day by providing top notch customer service. As the first point of contact, you would handle general questions about the service and support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners. All of our technicians work on a 40 hour work week, we assist our members Monday through Friday, no weekends and no holidays. This position is setup in a hybrid work from home structure. The hybrid structure is working in a scheduled rotation of 1 week work from home, and 1 week onsite/in office. This rotation starts after 90-days from the start date with the completion of training and a performance review.

Requirements

  • Active Arizona Pharmacy Technician License or Registered/Licensed Pharmacy Technician Trainee.
  • At least 6 months of pharmacy technician experience.

Nice To Haves

  • CVS Health experience.
  • Experience working in a retail, hospital, medical office, or pharmacy setting.
  • Valid/Active PTCB Certification or NHA Certification.

Responsibilities

  • Handle general questions about the Medication Therapy Management service.
  • Support all phases of the care process including enrollment and maintenance of electronic medical/pharmacy records.
  • Schedule appointments and process/mail care plans.
  • Support inbound and outbound calls from plan members.
  • Document activity and maintain electronic medical records.
  • Provide high-quality healthcare and service to plan members and partners.

Benefits

  • Paid Time Off
  • 10 paid holidays
  • Health/dental/vision insurance
  • Employee discounted stock purchase program
  • 401K
  • Tuition reimbursement
  • Employee discounts at all CVS/pharmacy stores
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